RN Case Manager - San Antonio, TX (Hybrid)
About The Position
The RN Case Manager works autonomously and in collaboration with the healthcare team to coordinate and facilitate quality, cost-effective care for patients with end-stage renal disease (ESRD) and chronic kidney disease (CKD), while minimizing fragmentation of care. The role coordinates care among patients, families, physicians, providers, care teams, the community, and the Regional Operations Manager. This is a hybrid, field-based position covering San Antonio and surrounding areas. It requires a dedicated home office and travel within the assigned territory 3–4 days per week; territory assignments may change based on business needs. The schedule is Monday through Friday, with flexibility required to accommodate patient needs and nephrology partner availability. DaVita Integrated Kidney Care (DaVita IKC) is DaVita Inc.’s integrated care division. Its teams of nurses, care coordinators, nurse practitioners, and business professionals coordinate care for people with late-stage CKD and ESRD. DaVita IKC emphasizes quality patient care, improved outcomes, patient experience, and professional development.
Requirements
- ADN degree from an accredited school of nursing; a three-year diploma from an accredited diploma program may be substituted for a nursing degree.
- Current Registered Nurse (RN) license in the state of practice.
- Maintain continuing education credits as required by the state of practice.
- Case management experience, or at least three years of experience assessing patient needs, developing and managing individualized care plans, coordinating services across interdisciplinary teams, and supporting patients through complex healthcare transitions.
- Demonstrated knowledge and understanding of data and management of clinical, financial, and patient satisfaction outcomes.
- Demonstrated experience and effectiveness in a change-agent role.
- Demonstrated knowledge and understanding of continuous quality improvement (CQI) techniques.
- Previous experience in healthcare performance coaching.
- Current CPR certification.
- Ability to adapt personal practice patterns to new or electronic processes and increased productivity expectations related to Capella implementation.
- Current driver’s license in the state of employment, a positive driving record, and ability to meet insurance coverage requirements.
- Basic computer skills and proficiency in MS Word and Outlook.
- Functional proficiency with DaVita-specific clinical software, including Capella, required within 90 days of employment.
- Home office with internet connectivity of at least 1 Mbps upload and 1 Mbps download.
- Ability to travel 3–4 days per week within the assigned territory.
Nice To Haves
- Bachelor of Science in Nursing (BSN).
- Minimum of five years of clinical nursing experience is strongly preferred.
- Minimum of three years of renal nursing experience.
- Certified Nephrology Nurse (CNN) or Certified Case Manager (CCM) certification.
Responsibilities
- Coordinate and facilitate quality, cost-effective care for ESRD and CKD patients.
- Help minimize fragmentation of the healthcare delivery system.
- Coordinate care among patients, families, physicians, providers, care teams, and the community.
- Collaborate with the Regional Operations Manager and other members of the healthcare team.
- Accommodate patient needs and nephrology partner availability through schedule flexibility.
Benefits
- Medical, dental, and vision coverage.
- 401(k) match.
- Paid time off and PTO cash out.
- Family resources and EAP counseling sessions.
- Access to Headspace.
- Backup child and elder care.
- Maternity and paternity leave.
- Professional development programs and on-demand virtual leadership and development courses through StarLearning.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
