RN Care Coordinator, Psychiatry, Full Time, First Shift

UC Health•Cincinnati, OH

About The Position

The Ambulatory RN Care Coordinator is a member of the healthcare team responsible for supporting high-quality, coordinated care for patients in ambulatory settings. The role combines direct patient care with administrative responsibilities, with approximately 60% of time dedicated to patient-facing duties. The nurse supports ambulatory physician clinics by caring for patients with complex and chronic conditions who need additional support during outpatient visits. The position works with patients to develop and carry out care plans, provides education, and collaborates with interdisciplinary healthcare team members to optimize care and the patient experience. The RN conducts clinical assessments, monitors patient status, administers medications and treatments, documents care, and assists with procedures and diagnostic testing. The role coordinates referrals, follow-up appointments, transitions of care, and prior authorizations; communicates with patients about results and care plans; and supports patients and families throughout treatment. It also contributes to quality improvement, evidence-based practice, nursing education, compliance, and safety efforts.

Requirements

Associate's degree in Nursing.
Current Registered Nurse (RN) license in the state of Ohio.
At least 2 years of nursing experience in an ambulatory or outpatient setting.

Nice To Haves

Bachelor's degree in Nursing.
Basic Life Support (BLS) certification.

Responsibilities

Assess patients' health status during clinic visits, reassess as needed, document nursing histories and assessments, and initiate referrals based on patient needs.
Collect and monitor patient data, recognize changes in condition or abnormal results, report findings, and adjust care plans in collaboration with the healthcare team.
Develop and implement individualized care plans and patient care pathways based on clinical assessments, disease processes, and psychosocial needs.
Maintain patient comfort and environmental safety throughout ambulatory appointments, respond to emergencies according to nursing standards and protocols, and provide accurate hand-offs between care areas.
Perform point-of-care testing, administer medications, provide wound care and other nursing interventions, and assist with minor procedures and diagnostic tests.
Complete nurse visits and document care accurately and promptly in accordance with hospital policies.
Educate patients and families about health conditions, treatment plans, medications, testing, self-care, and follow-up; assess understanding and document teaching and response.
Coordinate referrals, follow-up appointments, transitions of care, and access to services; communicate test results and care plans; and support prior authorizations for medications and diagnostic tests.
Address patient concerns and collaborate with social workers, dietitians, and other professionals to meet patients' comprehensive needs.
Participate in interdisciplinary meetings, departmental projects, quality assurance, performance improvement, and the development and revision of nursing policies and procedures.
Serve as a clinical resource and role model; participate in staff meetings and assigned education programs; and mentor or precept nursing students, interns, and other professionals as needed.
Maintain confidentiality and comply with regulatory, accreditation, safety, and departmental requirements; report safety concerns through MIDAS and escalate them appropriately.
Recruit patients for studies.
Perform other duties as assigned.