RN1 with BSN Care Coord., Gastroenterology - Main Campus

University Hospitals•Cleveland, OH
•Onsite

About The Position

This RN role supports complex hepatology patients, aiming to improve patient access and care coordination. The role assists providers to increase efficiency and ensures the management of chronic liver disease both within and outside of scheduled clinic appointments. Key responsibilities include triaging patient communications, coordinating care plans and diagnostic testing, educating patients on liver diseases, managing medications and prior authorizations, collaborating with various healthcare professionals and departments, and reviewing patient results to ensure timely interventions and continuity of care, thereby reducing avoidable hospitalizations.

Requirements

  • Bachelor's Degree in Nursing (BSN) or Master in Nursing (MN)
  • Knowledge of nursing process and practice.
  • Uses a wide variety of technical equipment to meet patient needs and prescribed clinical therapies (ie. stethoscopes, thermometers, sphygmomanometers and electronic monitoring devices.
  • Registered Nurse (RN), Ohio and/or Multi State Compact License (Required Upon Hire)
  • Basic Life Support (BLS) (Required Upon Hire)

Nice To Haves

  • Advanced Cardiac Life Support (ACLS) May be required based on the clinical care standards of the unit.
  • Pediatric Advanced Life Support (PALS) May be required based on the clinical care standards of the unit.

Responsibilities

  • Triage and management of patient phone calls, portal messages, and clinical inquiries.
  • Coordination of care plans, diagnostic testing, imaging, and laboratory monitoring.
  • Education and counseling for patients with liver disease, cirrhosis, hepatitis, fatty liver disease, and transplant-related needs.
  • Medication management, prior authorizations, and monitoring of treatment adherence and outcomes.
  • Coordination with primary care providers, specialists, infusion services, transplant centers, and ancillary departments.
  • Review and follow-up of laboratory results and diagnostic studies.
  • Ongoing patient management outside of clinic visits to ensure timely interventions, continuity of care, and reduction of avoidable hospitalization.
  • Performs other duties as assigned.
  • Complies with all policies and standards.
  • Must abide by all requirements to safely and securely maintain Protected Health Information (PHI) for our patients.
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