RN-Administrative Team Coordinator RN-VirtualCare+

Geisinger•Danville, PA

About The Position

The RN-Administrative Team Coordinator coordinates and supervises nursing care and activities on assigned units, ensuring compliance with organizational directives, policies, and applicable laws and regulations. The role develops and initiates improvements to the organization and delivery of high-quality, cost-effective patient care and supports the Nursing Department’s and organization’s vision, mission, and goals. Responsibilities include nursing clinical practice, budgetary and personnel activities, regulatory activities associated with the unit and clinical department, and continued support of the Electronic Medical Record. The coordinator works to optimize customer interactions and provide the best possible patient and family experience. As a member of departmental leadership teams, the coordinator helps employees understand and accept nursing and organizational strategies, communicates and incorporates organizational initiatives at unit and department levels, and supports the Magnet philosophy and environment. The role works with staff, physicians, educators, and other departments to advance evidence-based practice, employee development, service quality, safety, and operational effectiveness. Work is typically performed in a clinical environment. The position is accountable for meeting job-specific obligations and complying with organizational policies and procedures. The job profile describes typical elements of the role; additional competencies and skills outlined in department-specific orientation are considered essential.

Requirements

Enrollment in a bachelor's degree program in a related field.
Graduation from a specialty training program.
At least 2 years of nursing experience.
Basic Life Support certification.
Licensed Registered Nurse in Pennsylvania.
Skills in budgeting, communication, group problem solving, interpersonal communication, organizing, precepting, and teamwork.

Nice To Haves

Bachelor's degree in Nursing.

Responsibilities

Coordinate and supervise delivery of nursing care and activities on assigned units, ensuring compliance with directives, policies, laws, and regulations.
Support the Nursing Department’s and organization’s vision, mission, goals, and initiatives, incorporating them at unit and department levels in keeping with the Magnet philosophy and environment.
Participate in formulating nursing policies and goals, as well as policies affecting other departments.
Communicate and interpret policies, procedures, and regulations to patients, visitors, and staff as required.
Promote positive guest relations and develop service standards that foster a customer-sensitive environment.
Set expectations for evidence-based practice and incorporate it into development procedures.
Foster effective working relationships with the Medical Director and Physician Liaison of the inpatient unit.
Develop positive and proactive employee relations; serve as a resource for unit issues, mentor staff, delegate actions, and encourage participation.
Facilitate staff attendance at internal and external educational programs and collaborate with Clinical Nurse Educators on orientation, continuing education, and competencies.
Directly supervise assigned personnel, assist with orientation and integration of new employees, conduct performance appraisals, monitor absenteeism, and address performance problems, initiating disciplinary processes as appropriate.
Order supplies, schedule 24-hour staffing, and conduct patient and bed triage where appropriate.
Design and implement strategic operational plans addressing changes in healthcare, including capital, clinical, financial, Human Resources, and IS quality and service plans.
Manage assignments to meet worked-hour statistics and demonstrate fiscal accountability.
Measure performance against service standards and seek team commitment to exceed them.
Resolve patient and customer issues in a timely manner and conduct leadership rounds on the unit.
Review unit and system risk exposure and develop employee and associate education to reduce liability.
Ensure incidents, serious events, and sentinel events are reported to PI and addressed in a timely manner.
Support nursing clinical practice, budgetary and personnel activities, regulatory activities, and continued support of the Electronic Medical Record.