RN-Administrative Team Coordinator RN-VirtualCare+

Geisinger • Danville, PA

3d • Onsite

About The Position

The RN-Administrative Team Coordinator coordinates and supervises nursing care and unit activities, ensuring compliance with organizational directives, policies, laws, and regulations. The role develops and initiates improvements to the organization and delivery of high-quality, cost-effective patient care, and supports the Nursing Department’s and organization’s vision, mission, and goals. Responsibilities span nursing clinical practice, budget and personnel activities, regulatory matters, and ongoing support of the Electronic Medical Record. The coordinator also works to optimize customer interactions and the patient and family experience.

As a member of departmental leadership teams, the coordinator communicates and implements nursing and organizational strategies, goals, and initiatives at unit and department level in keeping with the Magnet philosophy and environment. The role contributes to nursing policies and goals, promotes evidence-based practice and positive guest relations, and fosters effective relationships among staff, physicians, and leadership. It provides direct supervision and staff development, supports orientation and education, and oversees staffing, scheduling, supplies, performance, and related operational activities.

The coordinator develops strategic operational plans addressing changes in the healthcare environment, including plans related to capital, clinical, financial, Human Resources, information systems, quality, and service. The role manages assignments to meet worked-hour statistics, establishes and measures service standards, resolves patient and customer concerns, conducts leadership rounds, and promotes risk-reduction education. Incidents and serious or sentinel events must be reported and addressed in a timely manner. Work is typically performed in a clinical environment.

Requirements

• Enrollment in a bachelor's degree program in a related field is required.
• Graduation from a specialty training program is required.
• At least 2 years of nursing experience is required.
• Basic Life Support certification is required.
• Licensed Registered Nurse in Pennsylvania is required.
• Skills in budgeting, communication, group problem solving, interpersonal communication, organizing, precepting, and teamwork.

Nice To Haves

• Bachelor's degree in Nursing.

Responsibilities

• Coordinate and supervise nursing care and activities on assigned units.
• Ensure compliance with organizational directives, policies, and applicable laws and regulations.
• Develop and initiate improvements in the organization and delivery of high-quality, cost-effective patient care.
• Support the vision, mission, goals, and strategies of the Nursing Department and organization at the unit and department level.
• Participate in formulating nursing policies and goals, as well as policies affecting other departments.
• Communicate and interpret policies, procedures, and regulations to patients, visitors, and staff as required.
• Promote positive guest relations and develop service standards for a customer-sensitive environment.
• Set expectations for evidence-based practice in development procedures.
• Foster effective working relationships with the Medical Director and Physician Liaison of the inpatient unit.
• Develop positive and proactive employee relations; mentor staff, delegate actions as appropriate, and encourage participation.
• Facilitate staff attendance at internal and external educational programs and collaborate with Clinical Nurse Educators on orientation, continuing education, and competencies.
• Directly supervise assigned personnel and assist with orientation and integration of new employees.
• Conduct performance appraisals, monitor absenteeism, order supplies, schedule 24-hour staffing, and triage patients and beds where appropriate.
• Address performance problems and initiate the disciplinary process as appropriate.
• Design and implement strategic operational plans related to changes in the healthcare environment, potentially covering capital, clinical, financial, Human Resources, information systems, quality, and service matters.
• Manage assignments to meet worked-hour statistics and demonstrate fiscal accountability.
• Measure performance against service standards and seek team commitment to exceed them.
• Resolve patient and customer-related issues in a timely manner and conduct leadership rounds on the unit.
• Review unit and system risk exposure and develop educational activities to reduce liability.
• Ensure incidents, serious events, and sentinel events are reported to PI and addressed in a timely manner.
• Continue to support the Electronic Medical Record.

Benefits

• Healthcare benefits for full-time and part-time positions from day one, including vision, dental, and domestic partners.
• Collaborative, cooperative, and collegial work atmosphere.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level