Risk Control Technical Specialist (Remote in Illinois and Indiana)
About The Position
Intact Insurance Specialty Solutions is hiring a Risk Control Technical Specialist for its U.S. Risk Control team. The position is remote in Illinois or Indiana and supports a specialty line of business. The specialist conducts technical investigations, risk evaluations, and loss analyses through comprehensive fact-finding and review of physical data and loss information, and coordinates risk control programs. Through consultative surveys and high-level technical services, the specialist contributes to corporate and regional underwriting goals. The role provides underwriting with timely risk information; monitors accounts and recommends improvements; manages and analyzes portfolios; and delivers technical evaluations and policyholder training in a specialty area. It communicates risk conclusions and mitigation strategies to internal and external stakeholders, influencing underwriters, agents, and clients through negotiation, relationship-building, and education. The specialist also coordinates multi-location accounts, develops and implements service plans, and executes account improvement strategies in collaboration with risk control teams, underwriters, agents, and clients. The specialist is expected to build loss-control and industry knowledge through educational programs and use company risk-control systems and applications to improve productivity, efficiency, and quality. The role also supports account and internal operations by providing or obtaining specialized business-unit expertise.
Requirements
- Bachelor’s degree or an equivalent combination of training and experience.
- 3–5 years of risk-control experience in commercial and/or specialty insurance.
Nice To Haves
- Professional insurance certification such as ARM, CPHRM, or ASP.
- Technical designation such as CSP or PE; CPE preferred.
Responsibilities
- Provide timely information to Underwriting for risk evaluation and assessment; monitor account programs, identify needed improvements, and recommend changes.
- Manage and maintain portfolios and analyze them to ensure the integrity of the book of business.
- Provide high-level technical services, evaluations, and policyholder training in an area of specialty.
- Communicate technical conclusions, risk scope and nature, and the advantages and disadvantages of risk-mitigation strategies to internal and external stakeholders.
- Influence underwriters, agents, and clients through negotiation, relationship-building, and education.
- Coordinate multi-location accounts; prepare and implement service plans to improve and retain accounts; and develop servicing instructions to communicate account service needs.
- Formulate and execute account assessment and improvement strategies based on major loss sources and account characteristics, including selecting tactics, assembling risk-control service teams, engaging stakeholders, and following up on timely execution.
- Enhance loss-control and industry knowledge through participation in educational programs.
- Use company risk-control systems and applications to improve productivity, efficiency, and quality.
- Support account and internal operations by providing or acquiring specialized business-unit expertise.
Benefits
- Comprehensive medical, dental, and vision insurance with no waiting period.
- Competitive paid time off programs.
- 401(k) savings plan and annual contributions of up to 12% of annual salary.
- Mental health support programs.
- Life and disability insurance.
- Paid parental leave.
- Additional voluntary benefits.
- Bonus potential for full-time employees.
- Flexible work arrangement options.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
