Operations Risk and Control

MUFG • Tampa, FL

4d • $101,000 - $132,000 • Hybrid

About The Position

The Operations Risk and Control AVP assists the Business Unit Risk Manager (BURM) for Operations. The role supports issue management, risk assessments, control testing, risk metric reporting, risk-event loss documentation, and Operations business lines with internal audits and Risk and Control Self-Assessments (RCSAs). The colleague works at an MUFG office or client sites four days per week and remotely one day per week.

The role helps maintain the operational risk and control framework and supports alignment of MUSA Operations with Bank policies. It involves preparing risk and management reporting, monitoring remediation and emerging risks, and working with stakeholders across business and control functions. The position requires analytical judgment, effective communication, attention to quality, and the ability to manage multiple work streams independently and collaboratively.

Requirements

• Demonstrated experience with risk and control design and assessments.
• 2–5 years of experience.
• Bachelor’s degree in technology, engineering, risk management, computer science, information systems, or an equivalent field.
• Excellent communication, presentation, influencing, and written communication skills, including the ability to manage stakeholders across multiple disciplines.
• Strong analytical, organizational, and conceptual skills.
• Ability to manage multiple priorities concurrently, prioritize effectively, and complete responsibilities efficiently while maintaining high quality.
• Ability to support work streams from inception to completion, sometimes with limited oversight or information.
• Ability to identify obstacles and work with others to develop options and solutions.
• Ability to work constructively both independently and collaboratively with all levels of management and employees.
• Effective communication, analytical and critical thinking, decision-making, and iterative problem-solving skills.
• Sound judgment and a commitment to continuous improvement.
• Optimism, resilience, flexibility, openness to others’ ideas, active listening, and thoughtful questioning.
• Ability to use available technology to achieve efficiency and results; inclusive engagement and integrity.

Responsibilities

• Complete Issue Closure Templates.
• Assist with remediating gaps through plans that meet issue-management requirements, including timely submissions, accurate root-cause identification, corrective-action monitoring, on-time closure, successful validations, and prevention of repeat issues.
• Help identify issues and partner with stakeholders to open Audit-, Compliance-, or Management-Identified issues.
• Acquire necessary management approvals, schedule DRM review meetings, and submit final templates to the BURCO Team for review.
• Assist with project management of issue and action plans for key issues, including EUC registration for MUSA Operations and record retention.
• Maintain Open Page records, including progress updates and links among issues, risks, controls, and losses.
• Assist with front-line risk assessments, including ad hoc risk and control reviews, RCSAs, fraud assessments, third-party vendor assessments, scenario analysis, and monthly risk reporting.
• Apply knowledge of risk taxonomies, inherent-risk rationales, control descriptions, and Basel risk categories.
• Support the Control Testing Team by gathering samples needed to test controls and rewriting controls to meet control-description requirements.
• Prepare risk reporting, analysis, and mitigation recommendations, including reporting on control-environment performance and risk-management plans for critical issues.
• Prepare key risk-management reports, including the Risk Management Business Review, risk metric reporting, and issue-management reporting.
• Assist with creating, tracking, and managing MUSA Operations SLA metrics between the Front Office and MUSA Operations.
• Assist with monthly trigger-event reporting.
• Identify, report, and track risk events and report them to the Operational Risk Management Team.
• Monitor and evaluate emerging risks, internal operational trends, and external risk events for potential effects on the control environment.
• Assist with preparing, maintaining, and tracking the Audit/Compliance calendar; help mitigate audit issues and draft Management Action Plans.
• Support management in producing metrics reports for senior management and board-level committees.
• Help sustain the operational risk and control framework and ensure MUSA Operations is aligned with Bank policies.

Benefits

• Comprehensive health and wellness benefits.
• Retirement plans.
• Educational assistance and training programs.
• Income replacement for qualified employees with disabilities.
• Paid maternity and parental bonding leave.
• Paid vacation, sick days, and holidays.
• The role may be eligible for discretionary performance-based bonus and/or incentive compensation.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior