Risk Claims Manager
About The Position
The Risk Claims Manager works in the Compliance Department and directly manages the company's auto liability, workers' compensation, physical property damage, auto vehicle damage, and other verifiable damage claims. This is an individual-contributor role with no direct reports. The manager ensures complete and sound claim settlements, legal reviews, and investigations in accordance with company policies and procedures, and manages workers' compensation claims, including return-to-work documentation and modified-duty job offers. The role recommends measures to reduce or eliminate losses resulting from accidents and injuries. The position may be remote and requires the employee to be located in or near one of the listed cities: Kansas City, Kansas; Las Vegas, Nevada; Denver, Colorado; Bismarck, North Dakota; Dallas, Houston, or San Antonio, Texas; Omaha, Nebraska; Phoenix, Arizona; or Salt Lake City, Utah. The position reports to the Senior Director of Compliance. The stated salary range is $85,000–$95,000, based on education and years of experience.
Requirements
- At least seven years of extensive claims experience in a senior-level, individual-contributor claims role.
- Extensive knowledge of liability claims administration, including litigation avoidance.
- Thorough understanding of complex medical treatments and treatment outcomes, tort, venue, and jurisdictional matters.
- Highly developed investigative and analytical skills.
- Demonstrated success exercising independent decision-making, problem-solving, and effective negotiation skills.
- Ability to collaborate effectively with cross-functional teams.
- Excellent verbal and written communication, presentation, interpersonal, and analytical skills.
- Proficiency with word processing and spreadsheet software; Microsoft Windows, Word, and Excel preferred.
Responsibilities
- Personally investigate and manage company claims, and work with insurance companies to set claim reserves.
- Identify claims requiring escalation to the insurance company during intake and gather relevant information for claim resolution.
- Directly manage property damage, auto damage, and workers' compensation claims.
- Handle serious losses, retain and direct defense counsel, and attend mediations and depositions as needed.
- Provide excellent customer service when speaking with insureds and claimants by phone.
- Prepare statistical reports of claims activity, submit reports and findings as requested, and lead claim file reviews as requested.
- Ensure the company takes appropriate measures to minimize claim losses and comply with government regulations.
- Communicate and behave professionally and collaboratively with employees to support a positive and productive work atmosphere.
- Perform other duties as assigned.
Benefits
- Medical, vision, dental, supplemental, and life insurance available.
- Paid time off.
- Paid holidays.
- Paid community volunteer time.
- Employee Assistance Program (EAP).
- 401(k) retirement plan with match.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
