Risk & Claims Administrative Assistant

Vaden•Savannah, TN

8h•$23 - $26

About The Position

Vaden Automotive is seeking a highly organized, detail-oriented Risk & Claims Administrative Assistant to provide day-to-day administrative support to its Risk & Claims team. The role involves handling detailed and confidential information, organizing documents and deadlines, and supporting claims, incident, and accident administration. Extensive claims experience is not required; the company is looking for someone dependable, comfortable with technology, organized, and willing to learn. The assistant will help open, document, and track insurance claims, incidents, and accidents; maintain claim files and records; communicate with insurance adjusters and internal managers; follow up on outstanding items; update claims and risk management systems; prepare reports; assist with incident and safety and environmental documentation; organize electronic records; and provide general administrative and project support. The role requires sound judgment and a high level of confidentiality when handling employee, customer, and company information. Vaden Automotive describes its work environment as professional, team-oriented, supportive, and collaborative, with opportunities to learn, grow, and build a long-term career.

Requirements

Strong organizational skills and attention to detail.
Ability to manage multiple priorities and follow through on outstanding items.
Strong computer skills and ability to learn new systems quickly.
Proficiency with Microsoft Office, particularly Outlook, Word, and Excel.
Clear and professional written and verbal communication skills.
Ability to work independently while supporting a collaborative team.
Strong judgment when handling confidential or sensitive information.

Nice To Haves

Previous administrative, insurance, claims, warranty, accounting, or dealership experience.

Responsibilities

Assist with opening, documenting, and tracking insurance claims, incidents, and accidents.
Maintain accurate claim files, records, supporting documentation, and status updates.
Communicate with insurance adjusters, internal managers, and other parties to gather information and documentation.
Follow up on outstanding claims, documents, and action items.
Enter and maintain information in claims and risk management systems.
Prepare weekly, monthly, and ad-hoc reports as needed.
Assist with incident reporting and required safety and environmental documentation.
Organize electronic files and ensure records are complete and easily accessible.
Provide general administrative support to the Risk & Claims team.
Handle sensitive employee, customer, and company information confidentially.
Assist with additional projects and administrative needs as assigned.