Claims and Insurance Risk Manager

OUTFRONT Media • Fairfield, NJ

1d • $95,000 - $110,000

About The Position

The Claims and Insurance Risk Manager leads OUTFRONT's claims management and supports its commercial insurance programs. Reporting to the Vice President, Treasury Operations & Risk Management, the role owns the daily claims lifecycle, supports management of the company's property and casualty insurance portfolio, and works with brokers, carriers, third-party administrators, outside counsel, and internal partners to identify, quantify, and mitigate exposures to loss. The position participates in annual insurance renewals, oversees certificates of insurance and surety bond programs, and provides management with data-driven insights into loss trends and total cost of risk. The role requires strategic and analytical capability, strong communication, and a commitment to serving internal customers.

Requirements

• Bachelor’s degree in Business Administration, Finance, Risk Management, or a related field.
• At least 7 years of claims and/or commercial insurance experience within a corporate risk management department, broker, third-party administrator, or insurer.
• In-depth knowledge of property and casualty insurance coverages, claims handling practices, risk financing, and contractual risk transfer.
• Strong analytical, written, and oral communication skills, including the ability to present complex information clearly to senior management.
• Strong negotiation skills and sound judgment in evaluating claims and coverage positions.
• Ability to lead projects independently and collaborate cross-functionally on simultaneous initiatives.
• Ability to manage competing priorities while maintaining attention to detail and accuracy.
• Strong analysis, research, and problem-solving skills.

Nice To Haves

• Professional designations such as CPCU, ARM, AIC, or RIMS-CRMP.

Responsibilities

• Manage the full claims lifecycle across general liability, auto, property, workers’ compensation, and other lines, including intake, investigation strategy, reserve oversight, mediation updates, settlement authority recommendations, and closure.
• Oversee third-party administrator adjusters by setting service expectations, conducting regular claim reviews and audits, and benchmarking performance against agreed standards.
• Partner with Legal and outside counsel on litigated claims, including litigation strategy, discovery support, mediation, and settlement negotiations.
• Work with Safety and Operations leadership to triage serious incidents, conduct root-cause analysis, and implement loss-prevention and corrective actions.
• Develop and maintain claims and loss analytics by coverage line, type, cause, frequency, and severity; identify trends and present findings and recommendations to senior management.
• Support the insurance program through policy administration, coverage analysis, and annual renewals; compile and analyze underwriting exposure data with brokers and internal departments.
• Evaluate loss exposures and recommend risk-financing and mitigation strategies, including insurance products, retention levels, and deductible structures, to optimize total cost of risk.
• Review contract insurance and indemnification provisions and align them with insurance programs and company business decisions and philosophy.
• Oversee premium allocations and invoices from brokers, carriers, and vendors.
• Pursue subrogation and recoveries from responsible third parties and carriers.
• Oversee certificates of insurance and auto insurance identification cards, and monitor vendor and contractor insurance compliance.
• Manage the surety bond program, including obtaining, renewing, and maintaining bonds, files, and payments.
• Develop, document, and continuously improve claims and insurance management processes, policies, and controls.

Benefits

• Medical, dental, and vision coverage, including coverage for same- and opposite-sex domestic partners.
• HSA and FSA plans.
• Family benefits.
• Pet benefits.
• 401(k) plan with an employer match.
• Paid time off.
• Commuter benefits.
• Educational assistance.
• Diversity, equity, and inclusion program with seven Employee Resource Groups.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager