Rewards Specialist (Benefits)
About The Position
As a Rewards Specialist, you will ensure a great employee experience by providing Tier II support to the benefits processes across functions, brands, and geographies. This role involves administering benefits for Canada and the U.S., resolving benefit-related issues, and responding to queries and requests in a timely manner. You will assist with the execution, education, administration, and maintenance of the company’s benefits, including health, dental, life insurance, disability, RRSPs, and pension plans. The role requires aligning benefits processes across brands, managing manual benefits processes, and ensuring compliance with federal and provincial regulations. You will also provide input on global programs, participate in global and regional People Solutions projects, and manage the benefits platform, creating and storing policy documents. Additionally, you will liaise with other HR functions, support People Advisors and the Rewards Manager on various benefits and compensation-related activities, and support global benefits program rollouts such as WorkFlex, EAP, and Wellness. Vendor management, including invoicing and reviewing performance against SLAs, is also a key responsibility. You will act as a Tier 2 escalation point for benefit issues and perform reviews in line with global governance requirements.
Requirements
- At least 3 years of experience in Rewards.
- Relevant experience with US and Canada.
- Bachelor’s degree in human resources, business administration or related field required.
- Relevant experience administering benefits including familiarization with benefits compliance in US and Canada.
- Experience with HRIS platforms (Workday, ADP, Paycom are a plus)
- Must be authorized to work for any employer in the U.S.
Nice To Haves
- Spanish (is a plus)
- Open to travel as needed.
Responsibilities
- Benefits Administration for Canada and U.S.
- Resolve benefit-related issues and respond to queries and requests in a timely manner.
- Assist with the execution, education, administration and maintenance of the company’s benefits for Canada and U.S. (e.g., health, dental, life insurance, disability, RRSPs, pension plans).
- Align benefits processes across brands and pick up manual benefits processes, if any, including consistent Knowledge Articles.
- Ensure benefits programs comply with federal and provincial regulations
- Provide inputs on program gaps, issues, training needs etc. with regards to global programs.
- Participate in global People Solutions projects.
- Participate in adhoc projects within Region as needed
- Manage benefits platform, if any, and create and store benefits policy documents in relevant systems.
- Liaise with other functions in and outside of HR as required
- Support People Advisors on benefits-related matters / escalations
- Support Rewards manager in activities where relevant and needed (implementation of new benefits, compliance, benefits analysis, benchmarking and solutioning, as well as the Annual Salary Review cycle and/or other compensation related activities as needed).
- Support Global benefits program roll outs like : WorkFlex , EAP, Wellness.
- Vendor Management
- Vendor Invoicing
- Review local vendor performance against service level agreements
- Act as escalation point (Tier 2) for benefit issues
- Performs reviews in line with global governance requirements (salary changes, job level changes etc.)
Benefits
- Health Insurance
- Paid Time Off
- 401k Match
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
