Total Rewards Specialist (Benefits)

Canada GooseToronto, ON
Onsite

About The Position

The Total Rewards Specialist (Benefits) is a member of the Total Rewards team and plays a key role in delivering benefits, perks, and recognition programs that support employees globally. With a primary focus on U.S. benefits administration, this role is hands‑on and detail‑driven, owning defined day‑to‑day processes while also supporting global rewards and recognition initiatives. The role contributes to a consistent, high‑quality employee experience across regions, working closely with HR Operations, Payroll, HRIS, and external vendors across North America and EMEA.

Requirements

  • 2–4 years of experience in benefits, HR operations, or total rewards administration.
  • Working knowledge of U.S. benefits administration with interest or exposure to global benefits or rewards programs.
  • Experience working with Workday or a similar HRIS is preferred.
  • Strong attention to detail and comfort working with confidential employee data.
  • Reliable, organized, and able to manage multiple priorities in a fast‑paced, global environment.
  • Clear communicator who works well across regions and time zones and is comfortable asking questions and escalating when needed.

Responsibilities

  • Own assigned day‑to‑day processes within U.S. benefits administration, including enrollments, life events, approvals, and employee inquiries.
  • Process and monitor Workday benefits transactions and approvals, ensuring accuracy and timely completion.
  • Support benefits and payroll reconciliation activities and assist with investigating and resolving discrepancies.
  • Maintain accurate employee records and documentation related to benefits and rewards.
  • Support U.S. benefits compliance activities, including coordinating ACA data and supporting annual filings.
  • Coordinate day‑to‑day interactions with benefits brokers and vendors across the U.S. and EMEA, ensuring issues are followed through to resolution.
  • Provide operational support for EMEA benefits and rewards programs, including statutory or region‑specific plans, in partnership with internal stakeholders and external advisors.
  • Support Workday benefits integrations and region‑specific configurations across EMEA.
  • Administer recognition and perks programs, including Goose Awards and other global initiatives, owning routine administration and tracking.
  • Support global recognition and perks activities to ensure consistent execution and positive employee experience across regions.
  • Contribute ideas and input to Total Rewards projects and ongoing process improvements.

Benefits

  • A company built on Canadian roots and heritage
  • Your work is recognized with a comprehensive and competitive Total Rewards Program
  • Opportunities for career growth through numerous internal and external programs
  • Recognize and be recognized by your peers with our Goose Rewards & ICON Rewards
  • Be a part of CG Gives. Donation matching and paid volunteer time to help the organizations you care about
  • Access to tools and resources to support physical and mental health, embracing change and connecting with colleagues
  • Inspiring leaders and colleagues who will lift you up and help you grow
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