Total Rewards Specialist

Grupo Ferré RangelGuaynabo, PR
Onsite

About The Position

The Total Rewards Specialist position is a Full time, Regular position. This role manages benefits enrollments, changes, and terminations of Company health plans (e.g., medical, dental, vision, and EAP), ensuring employees have access to healthcare services, including COBRA management. It also administers retirement plans (401(k)), overseeing accurate contributions and compliance with regulations and plan documents. The specialist oversees the administration of life and disability insurance policies, including employee enrollments, beneficiary updates, and claims processing. A key responsibility is leading the Open Enrollment process, including planning, communication, and execution, to ensure employees make informed decisions. The role also manages leave of absence (LOA) processes and reasonable accommodation requests, coordinating with employees, managers, vendors, and payroll to support compliant, timely case management and documentation. Regular audits are conducted to ensure compliance and identify areas for improvement. The specialist manages relationships with benefits vendors and brokers, negotiating contracts and ensuring service delivery. Daily HR operations and administrative tasks are performed to ensure smooth workflow and efficient handling of Total Rewards-related inquiries. Collaboration with the payroll team ensures accurate benefit pay and deductions. The role assists in conducting salary reviews, analyzing market data, and recommending salary adjustments. It supports the annual compensation cycle, including job evaluations, salary benchmarking, and performance review adjustments. Participation in job reviews ensures roles are accurately graded within the Company’s job structure. HR databases are maintained and updated, ensuring data accuracy and integrity. Detailed reports and dashboards are generated using Excel and other tools to provide insights into HR metrics, trends, and costs. PowerPoint presentations are created and facilitated to communicate key information during HR, leadership team meetings, and employee training sessions. Support is provided to employees regarding benefits and compensation inquiries, offering clear and accurate information. The role leads and manages wellness programs to promote health and well-being, organizing activities and tracking program effectiveness. Compliance with HR policies and labor laws, including ERISA, is ensured, staying updated on changes in benefits regulations. Assistance is provided in the evaluation of company benefits, comparing plans with other employers and analyzing survey results to recommend improvements. Total Rewards Committee meetings are organized, ensuring proper documentation. The specialist serves as the benefits lead for all Workday or applicable HRIS projects and initiatives. Benefits vendor invoices are reconciled, ensuring accuracy and resolving discrepancies. Full and consistent compliance with the Company's standards, policies, and procedures and the local and federal laws applicable to our industry, business, and employment practices is maintained. Other duties and responsibilities may be assigned, in accordance with the education and experience requirements.

Requirements

  • Bachelor’s degree in Human Resources, Business Administration, Accounting, or Finance required.
  • 3-5 or more years of experience in a related role, preferably with increasing responsibilities and scope over time.
  • Advanced skills in Microsoft Excel for data analysis and reporting; experience creating and managing dashboards and reports.
  • Strong ability to create clear and concise PowerPoint presentations; excellent verbal and written communication skills in both English and Spanish.
  • Strong analytical skills with the ability to interpret compensation data; exceptional attention to detail and accuracy in managing data and records.
  • In-depth understanding of HR operations, benefits administration (retirement plans, life insurance, medical plans), and compliance; familiarity with vendor/broker management.
  • Experience with the compensation cycle, including salary reviews, job evaluations, and performance management.
  • Experience managing projects, particularly Open Enrollment; ability to design and manage employee wellness programs.
  • Advanced proficiency in Microsoft Office and HRIS software (Workday preferred).
  • Quick learner with a strong sense of ownership, able to prioritize, coordinate, and manage activities and resources in a fast-paced, high-pressure, and constantly changing environment.
  • Experience utilizing Microsoft Office products (MS Word, Excel, and Outlook).
  • Bilingual (writing, conversational and reading comprehension in English and Spanish).

Nice To Haves

  • Workday preferred

Responsibilities

  • Manages benefits enrollments, changes, and terminations of Company health plans (e.g., medical, dental, vision, and EAP), ensuring employees have access to healthcare services, including COBRA management.
  • Administers retirement plans (401(k)), ensuring accurate contributions and compliance with regulations and plan documents.
  • Oversees administration of life and disability insurance policies, including employee enrollments, beneficiary updates, and claims processing.
  • Leads the Open Enrollment process, including planning, communication, and execution, to ensure employees make informed decisions.
  • Manages leave of absence (LOA) processes and reasonable accommodation requests, coordinating with employees, managers, vendors, and payroll to support compliant, timely case management and documentation.
  • Conducts regular audits to ensure compliance and identify areas for improvement.
  • Manages relationships with benefits vendors and brokers, negotiating contracts and ensuring service delivery.
  • Conducts daily HR operations and administrative tasks to ensure smooth workflow and efficient handling of Total Rewards-related inquiries.
  • Collaborates with the payroll team to ensure accurate benefit pay and deductions.
  • Assists in conducting salary reviews, analyzing market data, and recommending salary adjustments.
  • Supports the annual compensation cycle, including job evaluations, salary benchmarking, and performance review adjustments.
  • Participates in job reviews to ensure roles are accurately graded within the Company’s job structure.
  • Maintains and updates HR databases, ensuring data accuracy and integrity.
  • Generates detailed reports and dashboards using Excel and other tools to provide insights into HR metrics, trends, and costs.
  • Creates and facilitates PowerPoint presentations to communicate key information during HR, leadership team meetings, and employee training sessions.
  • Provides support to employees regarding benefits and compensation inquiries, offering clear and accurate information.
  • Leads and manages wellness programs to promote health and well-being, organizing activities and tracking program effectiveness.
  • Ensures compliance with HR policies and labor laws, including ERISA, staying updated on changes in benefits regulations.
  • Assists in the evaluation of company benefits, comparing plans with other employers and analyzing survey results to recommend improvements.
  • Organizes the Total Rewards Committee meetings, ensuring proper documentation.
  • Serves as the benefits lead for all Workday or applicable HRIS projects and initiatives.
  • Reconciles benefits vendor invoices, ensuring accuracy and resolving discrepancies.
  • Complies fully and consistently with the Company's standards, policies, and procedures and the local and federal laws applicable to our industry, business, and employment practices.
  • May perform other duties and responsibilities as assigned, in accordance with the education and experience requirements contained in this document.

Benefits

  • EAP
  • 401(k)
  • medical
  • dental
  • vision
  • life insurance
  • disability insurance
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