Bilingual Benefits & Total Rewards Governance Specialist

Giant Tiger • Ottawa, ON

1d • CA$58,400 - CA$87,600 • Remote

About The Position

At Giant Tiger, our mission is simple: help Canadians save more every day. We’re a Canadian institution rooted in our communities and built on 60+ years of success. As part of our store support team, your work directly impacts stores across the country and drives the value that our customers see on the shelves. We’re looking for people who are passionate about retail and motivated by meaningful work that makes a real impact. This posting represents a current opportunity at Giant Tiger.

Requirements

• Completion of post-secondary education in HR.
• 3-5 years’ experience working with a variety of group benefits programs.
• Bilingual (English/French) is a requirement as the role involves interacting with stores and employees across Canada, including in Quebec, along with CNESST.
• Must have proven strong interpersonal and communication skills, along with an empathetic approach and the ability to communicate with members/dependents during sensitive situations.
• Intermediate knowledge of provincial legislation Canada-wide, including pay equity
• Excellent analytical skills with the ability to distill large quantities of data into a meaningful format.
• Ability to work in a fast-paced environment with tight deadlines, with a high level of attention to detail and maintain confidential information.
• Demonstrated ability to prioritize tasks and independently manage multiple competing priorities.
• Candidates must be legally authorized to work in Canada and maintain authorization for the duration of employment.

Nice To Haves

• Knowledge of Workday
• Intermediate Excel skills (i.e. vlookups, pivots, etc)

Responsibilities

• Resolve complex tier two inquiries in a timely manner, ensuring a positive employee experience and holding third-party vendors accountable to SLAs.
• Administer life and disability programs by monitoring claim trends and vendor performance, managing complex and escalated cases, and identifying and resolving systemic issues to improve outcomes and effectiveness.
• Develop accurate pay equity plans, conduct data analysis, complete required filings, and manage correspondence with government bodies during audits or complaint reviews.
• Establish, maintain, and evolve total rewards policies in support of the EVP that are compliant, accessible, and aligned with Giant Tiger’s values; monitor legislative changes, assess impact, and recommend updates.
• Coordinate and execute the annual enrolment process with vendors, leading testing, enabling HRBP readiness through training and communication, and monitoring participation trends.
• Provide oversight to safeguard participants’ assets and support long-term financial security, ensuring CAP compliance.
• Establish new perk opportunities with third-party providers and administer existing programs.
• Create comprehensive benefit and HR policy training resources to enhance business understanding and capability in total rewards programs.

Benefits

• Competitive Compensation
• Retirement Support: We contribute 6% of your annual base salary to a Deferred Profit Sharing Plan (DPSP) on your behalf, no employee contribution required.
• Health Benefits and Paid Time Off: Access to our flexible, cost-shared health and dental benefits (available on hire) and annual paid time off, including personal and vacation days, plus additional paid holiday time between Christmas and New Year’s.
• Career Growth: Giant Tiger is committed to developing our people. We promote from within, and many of our leaders started right here. We provide the coaching, training, and support you need to build a long-term career.
• Store Discount
• Parental leave salary top-up
• Recognition program that celebrates great work with monetary rewards and other perks
• Safety first environment.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree