RevOps Technical Specialist (Remote)

FMG Suite•Sandy, UT

2d•$80,000•Remote

About The Position

We are seeking a detail-oriented and experienced RevOps Systems Admin to support and optimize our internal systems, with a primary focus on HubSpot. Experience with ClickUp and Chargebee Billing is a plus. The ideal candidate will play a crucial role in building and maintaining our business system architecture and automations, ensuring our systems run smoothly, data integrity is maintained, and our Customer-facing teams are well-supported in their technical needs. The goal of RevOps at FMG is to achieve efficiency, alignment, and ultimately, high customer retention by looking holistically across systems and processes for areas of improvement. RevOps streamlines internal processes, makes systems and data structures more usable, and keeps customer-facing departments aligned.

Requirements

3-5 years experience with HubSpot is required.
Strong understanding of RevOps processes and best practices.
Excellent troubleshooting and problem-solving skills.
Positive outlook and flexibility in embracing changes and evolving requirements.
Ability to manage multiple tasks and prioritize effectively.
Strong communication skills, both written and verbal.
Detail-oriented with a focus on data accuracy and system integrity.
Ability to work independently and as part of a team.

Nice To Haves

Experience with ClickUp and Chargebee Billing is a plus.
Experience with Make, ClickUp, and Chargebee is a plus.

Responsibilities

Implement system enhancements with a focus on automating processes within HubSpot.
Work with the RevOps Business Analyst to build custom solutions that meet specific business needs, enhancing overall system efficiency and performance.
Regularly review and refine system workflows to optimize operational effectiveness.
Stay efficiency and scalability-minded when developing solutions, leveraging and building on existing architecture.
Collaborate with the Integrations Architect to maintain Make scenarios, ensuring seamless integration between various systems.
Identify areas for efficiency improvements or data cleanliness in HubSpot and Chargebee.
Create HubSpot reports and dashboards to provide actionable insights and monitor key business metrics.
Conduct thorough investigations to understand the root cause of system problems and implement effective solutions.
Maintain detailed documentation of troubleshooting processes and resolutions to facilitate knowledge sharing and future reference.
Work closely with IT, HubSpot support, Chargebee support, and external consultants to diagnose and resolve system issues.

Benefits

Generous paid holiday schedule, including a full week off for our Winter Holiday Shutdown.
Comprehensive paid time off policies cover vacation, sick days, parental leave, and bereavement leave.
Medical with $0 co-pay Telehealth plan
Dental
Vision
Health Savings Account (HSA) with generous employer contributions
Flexible Spending Accounts (FSA)
Company-paid Life Insurance and Accidental Death & Dismemberment (AD&D) coverage
Company-paid Short & Long Term Disability coverage
Company-paid Employee Assistance Program (EAP)
Matching 401(k) with immediate full vesting
On Demand Pay - allows access to a portion of your earned wages prior to the payday with same day deposit
Internet & Gym Reimbursement!
Work computer equipment provided.