RevOps Lead

TerrificBuenos Aires, NV

About The Position

At Terrific, every role directly impacts how we grow from product to revenue to customer experience. We’re building the next generation of social commerce through live shopping powered by real-time data and AI. We believe customer data should belong to the brands who earn it — not third-party platforms. This role is for someone who wants to own the commercial operating layer, not just maintain it. A strong Terrific RevOps Lead brings structure where there is ambiguity, discipline where there is leakage, and visibility where there are blind spots. They know how to build clean systems across HubSpot, forecasting, commissions, and reporting — and they understand that the point of doing that well is to help the company sell, scale, and make better decisions. They are energized by high ownership, strong standards, and the opportunity to support a revenue motion at the intersection of social commerce, e-commerce, and media. Terrific is hiring a Revenue Operations Lead to build the operating backbone of our revenue organization. Right now, no one fully owns pipeline hygiene, HubSpot, reporting, or forecasting. This role is designed to architect it. This is not a maintenance role. It is a hands-on build role for someone who can bring structure, discipline, and visibility to the revenue engine. You will help leadership understand pipeline health, forecast more accurately, track performance more clearly, and eliminate invisible leakage across the commercial team. You should be excited by the opportunity to take a messy but high-leverage environment and turn it into a reliable operating system. This role has immediate leverage across the business. By fixing CRM structure, forecasting, reporting, and incentives, you will help eliminate invisible revenue leakage and give leadership a much clearer view of performance. This is a role with direct commercial impact from day one.

Requirements

  • 3–5+ years of relevant experience in Revenue Operations, Sales Operations, or GTM Operations
  • Strong hands-on experience as a HubSpot or Salesforce administrator
  • Experience building or rebuilding CRM structure, pipeline stages, dashboards, workflows, and reporting from scratch
  • Experience designing and managing commission and quota tracking
  • Strong understanding of core SaaS revenue metrics, including: ARR, churn, NRR, pipeline coverage
  • Strong grasp of forecasting mechanics and pipeline management discipline
  • Comfortable working in an early or scaling environment where systems still need to be built
  • An understanding, and passion, for social media commerce, e-commerce and media

Responsibilities

  • Build and maintain a clean, scalable HubSpot environment
  • Define and enforce pipeline stages, required fields, ownership rules, and deal hygiene standards
  • Improve CRM discipline across deal stages, close dates, next steps, and ARR values
  • Build dashboards and reports that give leadership clear visibility into pipeline, conversion, forecast, and revenue performance
  • Design and manage commission and quota tracking from scratch
  • Stand up a practical forecasting model that leadership can rely on
  • Support weekly revenue operating rhythms through accurate reporting and system discipline
  • Identify process gaps, inconsistencies, and sources of commercial leakage, then fix them
  • Work closely with leadership to improve commercial visibility and operating rigor
  • Help create a stronger operating foundation for a scaling revenue organization
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