RevOps Process Architect

BlueCat

1d•$160,000 - $185,000

About The Position

BlueCat is seeking a RevOps Process Architect to define how its go-to-market engine should work and prepare it for automation and AI. Reporting to the SVP, Revenue Operations, this role designs future-state processes, operating frameworks, and data standards across Sales, Marketing, Channel, Customer Success, Renewals, Finance, and Professional Services. The architect translates these designs into implementation-ready requirements for the GTM Systems team. The role focuses on simplifying and documenting revenue-lifecycle processes, creating a knowledge library usable by people and AI tools, improving data governance, and identifying opportunities for automation and AI. It also supports the evolution and rationalization of the GTM technology stack, including requirements and rollout work for Salesforce, CPQ, and other GTM tools. The position works across teams to set priorities, define performance measures, align stakeholders, and drive adoption. The position offers an annual salary range of $160,000–$185,000 USD, plus participation in a discretionary bonus plan. It is an existing vacancy. BlueCat offers eligible employees medical, dental, and vision insurance; tax-advantaged accounts; an annual Lifestyle Spending Account; a 401(k) with company matching; paid parental leave; vacation, personal, and wellness days; and an annual learning and development budget. Eligible employees may also participate in the company's annual bonus program.

Requirements

6–10+ years of experience in Revenue Operations, Sales Operations, or Business Systems at a B2B SaaS company.
Track record of designing cross-functional go-to-market processes that were adopted and measured.
Working knowledge of Salesforce and CPQ, and ability to write requirements that administrators and developers can build from.
Hands-on experience applying AI or automation to go-to-market workflows.
Experience with data governance and process modeling, such as swim-lane diagrams, BPMN, or RACI.
Familiarity with the go-to-market technology stack and how data moves between systems.
Strong project and change management skills, including comfort influencing teams through change in a complex, fast-moving environment.
Strong facilitation, documentation, and change management skills.

Nice To Haves

Salesforce Administrator, Business Analyst, or CPQ certification.
Interest in growing toward go-to-market engineering and AI agent development.

Responsibilities

Simplify, define, and document future-state processes across the revenue lifecycle, including ownership, decision rules, and service-level agreements.
Own and structure the process and knowledge library so it can be relied on by employees, AI tools, and agents.
Define data standards and governance to address data integrity issues and simplify CRM objects, fields, and tools across the GTM technology stack.
Identify and prioritize AI and automation opportunities; design AI-ready workflows with human checkpoints and governance.
Define how customer and conversational data from sales and engagement tools flows into the CRM to support insights, reporting, and risk visibility.
Write business requirements and acceptance criteria for Salesforce, CPQ, and GTM tools, and support user acceptance testing and rollout.
Guide platform and tool evolution toward simplification, favoring out-of-the-box capabilities, and support tool rationalization across the GTM stack.
Define intake and prioritization frameworks for process and system changes, design cross-functional changes, and drive adoption with Enablement.
Define KPIs with Analytics and monitor process performance and data quality.
Align senior stakeholders and drive change without direct authority.