Business Process Architect

Forrest T Jones & Company•Kansas City, MO

About The Position

The Business Process Architect understands how the enterprise works, across all levels and functional areas, in context of its strategic plans. Using Business Process Management (BPM) methodologies and tools, the BPA documents processes and metrics and facilitates quantifiable improvements in those processes. The BPA oversees and/or participates in the implementation of process improvements, tracks pre and post metrics, and recommends, when appropriate, organizational changes in context of the enterprise’s business processes.

Requirements

10+ years of professional working experience
Proven experience improving processes in an organization.
Demonstrated ability to understanding multiple, complex and inter-related processes and functional areas.
Hands-on experience with data analysis. Ability to convert data into actionable insights.
Demonstrated experience with continuous improvement / process and software re-engineering.
Exceptional skills in Microsoft Office Suite, including Microsoft Project and MS VISIO
Exceptional writing, grammar, and punctuation skills
Fluent in management methodologies such as Lean, Six Sigma, or related certification.

Nice To Haves

In-depth knowledge of BPM systems and the implementation, from modeling software to process optimization.
Proven experience improving processes in an organization.
Hands-on experience with data analysis. Ability to convert data into actionable insights.
Demonstrated experience with continuous improvement / process and software re-engineering.
Great communication, exceptional listening skills.
Ability to motivate and facilitate complex change.
Highly organized and detail-oriented.
Knowledge of Tungsten (Kofax) product suite preferred but not required.

Responsibilities

Standardize business process modeling tools and methods across the enterprise.
Establish protocols for creating, storing and changing business process documentation.
Document business processes across all levels and functional areas.
Establish metrics to measure the time, quality and cost embedded in those processes.
Participate in the evaluation of those processes.
Recommend and document changes to those processes.
Report to stakeholders and management on progress towards the desired time, quality and cost goals.
Routinely monitor and analyze processes for effectiveness.
Work with management to identify business process improvement priorities that align with corporate strategy.
Work with stakeholders to implement changes including driving automation through AI, robotics and ML.
Work closely with business and IT analysts, provide process documentation to facilitate their projects.
Partner with business and IT to ensure future process designs are efficient and aligned with the enterprise’s strategic goals.
Mentor Business Process Analysts (BPA) and Business Process Developers.