Revenue Systems Analyst
About The Position
Guardant Health is a precision oncology company focused on helping people spend more time free from cancer. It develops blood and tissue tests, real-world data, and AI analytics to support cancer screening, recurrence monitoring, and treatment selection. The Revenue Management Systems Analyst supports and optimizes the billing processes and systems used by Guardant Health’s Screening Reimbursement team. The role helps ensure accurate, timely billing, resolves billing issues, and improves operational efficiency. It works with cross-functional teams to identify and implement system enhancements, support end users, and use performance metrics, data, analysis, and process improvements to advise leadership. Success is measured by improvements in cash collections and time to collections, as well as reduced operating costs as the company scales. The position calls for a continuous-improvement mindset and an interest in enhancing processes and user experience. It also requires curiosity and sound judgment in critically evaluating and responsibly using AI-enabled tools in accordance with company policies, ethical standards, and regulatory requirements. The position follows a hybrid work model for eligible employees as specified by management and related policies. U.S. employees living within 50 miles of a Guardant facility are required to work onsite Mondays, Tuesdays, and Thursdays; other days are designated for work from home. Work is primarily in a desk or office environment, with possible exposure to high noise levels, fumes, and biohazard material in a laboratory environment. The employee may need to lift routine office supplies and use office equipment, and must be able to sit for extended periods. A background screening, including criminal history, is required.
Requirements
- Bachelor's degree.
- At least 5 years of experience in process improvement, systems administration, or a similar role.
- Proven track record of executing projects related to performance improvement.
- Solid understanding of insurance billing processes and regulations.
- Strong analytical and problem-solving skills.
- Attention to detail and a high level of accuracy.
- Excellent communication and interpersonal skills.
- Ability to work collaboratively in a cross-functional environment.
- Experience with Excel, including statistical functions, and data visualization tools such as Power BI, SFDC, or Tableau; ability to present data to senior leadership.
- Curiosity, sound judgment, and ability to critically evaluate and responsibly use AI-enabled tools in accordance with company policies, ethical standards, and regulatory requirements.
Nice To Haves
- Experience with Microsoft Power Automate, UiPath, or robotic process automation (RPA).
- Experience with the Telcor billing system is highly preferred.
Responsibilities
- Manage billing system configurations to ensure accurate and efficient billing processes.
- Collaborate with stakeholders to identify system enhancement opportunities and implement improvements.
- Provide technical support to end users, troubleshoot issues, and resolve billing discrepancies.
- Optimize processes and workflows to streamline billing operations.
- Conduct system updates and implement new features, including testing as needed.
- Train and educate team members on system functionality and best practices, and provide documentation.
- Analyze data and generate reports to monitor system performance and identify trends or issues.
- Stay current with billing industry trends and best practices for billing systems and processes.
- Ensure compliance with regulatory requirements and company policies.
- Manage user permissions and access.
- Partner with cross-functional teams to align process improvements with broader business and system initiatives.
- Collaborate with the software team to plan and drive enhancements and platform integrations that improve operational efficiency.
- Develop process maps and workflow diagrams of business operations and system platforms to improve interoperability and efficiency.
- Identify and implement automation opportunities to reduce manual effort and streamline billing operations.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Senior
