Revenue Specialist

City of Shreveport•Government Plaza, LA

About The Position

The Revenue Specialist III handles cash and checks received by the City for deposit, responds to customer complaints and inquiries, and supports revenue-related procedures and systems. The role performs research, prepares journal entries, and maintains subsidiary ledgers. It also coordinates with other departments and external agencies, supports and trains employees, and may perform or assist with other assigned tasks.

Requirements

Demonstrated ability to perform assigned tasks and maintain harmonious relationships among assigned employees and the public.
Good vocabulary and verbal expression.
A combination of 12 semester hours in accounting, internal audit, data processing, business, or municipal administration, or at least three years of experience in municipal or utility collections, plus two years of cash-handling experience.
Must be bondable.

Responsibilities

Receive and handle cash and checks received by the City for deposit.
Accept, investigate, and resolve customer complaints and inquiries.
Draft, propose, and implement operating procedures.
Assist in documenting requirements for automating procedures.
Train other employees in manual and automated systems.
Prepare journal entries.
Perform required research.
Consult and coordinate with other departments and state, federal, and private agencies.
Maintain subsidiary ledgers.
Analyze workflow and recommend changes as appropriate.
Perform or assist other employees in performing tasks.
Maintain harmony among co-workers.
Perform related duties as assigned.