Revenue Services Tax Supervisor

State of Connecticut•Hartford, CT

About The Position

The State of Connecticut Department of Revenue Services is recruiting an internal, agency-only Revenue Services Tax Supervisor for the Electronic Warrant Team in the Enforcement Unit, within the Collection & A&R MGT Division of the Operations Bureau. The position assists in planning, supervising, and coordinating a major tax unit. Applicants must be current employees of the Department of Revenue Services with at least six months of full-time or equivalent service, meet the minimum qualifications, and specify their qualifications in their application. The position may be used to fill future vacancies in this job class. Incumbents may be required to travel and to possess and retain a valid motor vehicle operator’s license.

Requirements

Nine years of experience in technical accounting, auditing, tax administration, tax collection, tax enforcement, or computerized financial recordkeeping systems involving interpretation and application of tax laws and fiscal principles.
Either one year of the general experience must involve responsibility for conducting complex tax audits, collections, or tax administration (at the specified state-employee level of Revenue Examiner 4, Tax Operations Unit Supervisor, or Tax Collection Supervisor), or two years must involve that responsibility (at the specified state-employee level of Revenue Examiner 3, Tax Corrections Principal Examiner, Tax Collection Assistant Supervisor, Tax Hearings Officer, or Tax Appellate Officer).
Knowledge of accounting and auditing or tax administration principles and practices, Connecticut tax statutes, and modern professional management principles and methods.
Interpersonal, oral communication, and written communication skills.
Ability to interpret and apply laws and regulations, prepare comprehensive written reports, and use EDP systems for financial analysis and management.
Supervisory ability.
College accounting coursework may substitute for general experience at 15 semester hours per half-year, up to four years; a master's degree in accounting may substitute for one additional year of general experience.
Examination requirements met through Certified Public Accountant, Certified Internal Auditor, or Certificate in Management Accounting may substitute for one year of general experience.
One year of experience as a Revenue Examiner 4, Tax Operations Unit Supervisor, or Tax Collection Supervisor may substitute for the general and special experience requirements.
Applicants must be current State of Connecticut Department of Revenue Services employees with at least six months of full-time or full-time-equivalent service, absent applicable collective bargaining language.
Incumbents may be required to travel and may be required to possess and retain a valid motor vehicle operator’s license.

Nice To Haves

Experience using the CTax system for tax collections.
Experience with Electronic Warrant collection processes and case resolution options.
Experience working with multiple tax types administered by DRS.
Experience managing and monitoring collection inventory aging.
Experience working independently.
Experience handling escalated taxpayer complaints.
Experience running meetings effectively.
Experience managing competing priorities and meeting deadlines.
Experience motivating a team to achieve objectives.
Experience conducting employee performance evaluations.

Responsibilities

Coordinate the development and implementation of programs and supervise programs to ensure uniformity and accuracy.
Assist in directing, planning, and coordinating the work of assigned staff; schedule, assign, oversee, and review work.
Provide staff training and assistance and conduct performance evaluations.
Determine priorities and plan unit work.
Establish and maintain unit procedures; develop or recommend and help implement policies for auditing, collection, or tax-return registration and processing.
Serve as a liaison with other operating units, agencies, and outside officials on unit policies and procedures.
Prepare and maintain narrative, financial, and statistical reports on audit assessments, overdue revenue, or registration and processing production.
Assist in administering fraud programs.
Recommend changes to tax legislation and regulations.
Interpret and monitor tax administration functions in accordance with established policy and legislative intent.
Consult with and advise agency personnel on policy, operations, and procedures, and advise taxpayers on state statutes and regulations.
Oversee special projects in response to legislative initiatives, such as floor taxes, rebates, or amnesty programs, when assigned.
Serve as a subject matter expert for agency-wide initiatives when assigned.
Represent the agency at meetings of special groups, such as CPAs and attorneys, when assigned.
Conduct hearings and conferences with taxpayers and their representatives on disputed tax and audit matters when assigned.
Analyze and review administration of multiple tax types and recommend improvements when assigned.
Perform long-range financial and programmatic strategic analysis, planning, and program evaluation when assigned.
Provide input on the impact of budget proposals and legislative changes when assigned.
Perform related work as required.