Revenue Operations Process Manager

Fieldwire•San Francisco, CA

1d•$97,000 - $130,000•Onsite

About The Position

The Revenue Operations Process Manager shapes the business processes, governance, and operating framework behind Fieldwire’s upper-funnel revenue engine. This is a process architecture role, not a systems administration or campaign execution role. The manager defines how work flows across Marketing, SDR, Sales, and Customer Success, using 6sense as a core component of the operating model to coordinate target-account identification, prioritization, routing, engagement, and progression through the buyer journey. The role translates go-to-market strategy into scalable process logic, workflows, decision frameworks, and requirements. It bridges business and technical teams to ensure implementations reflect business intent. Success is measured by process clarity, scalability, adoption, and performance. The position is on-site at Fieldwire’s San Francisco, California headquarters. The estimated US salary range is $97,000–$130,000, with a potential corporate bonus of up to 30%. Actual salary offers may vary based on location, skills, qualifications, and experience.

Requirements

At least 5 years of experience in Revenue Operations, GTM Operations, or Sales/Marketing Operations.
High learning agility and analytical thinking.
Proven ownership of lead management, routing, or demand processes in complex go-to-market environments.
Experience working across Sales, Marketing, SDR, and Systems teams.
Proven experience operating in a scaled B2B organization; SaaS or complex go-to-market experience is preferred.
Ability to translate complexity into clear written logic, documentation, and specifications.
Ability to bridge business needs and technical implementation.
Structured problem-solving skills, including bringing order to ambiguity and incomplete inputs.
Ability to influence and build trust with senior go-to-market and technical stakeholders without formal authority.
Attention to detail while maintaining focus on business outcomes.

Nice To Haves

Exposure to ABM tools such as 6sense.
Exposure to revenue intelligence tools such as Marketo, Groove, Dialpad, and Gong.
Experience in SaaS or complex go-to-market environments.

Responsibilities

Design and evolve end-to-end go-to-market processes across Marketing, SDR, Sales, and Customer Success.
Coordinate inbound, outbound, and account-based motions as a unified system.
Define lifecycle stages, buying stages, ownership models, and handoffs across teams.
Design how target accounts progress from identification through engagement, opportunity creation, and pipeline progression.
Translate go-to-market strategy into process flows, decision logic, business requirements, and acceptance criteria.
Partner with CRM and Systems teams as the primary interface with go-to-market stakeholders, ensuring implementations reflect business intent.
Define and enforce source-of-truth definitions, data ownership models, and process standards across systems.
Create clear, human-readable documentation explaining how processes work.
Design lead, account, and opportunity routing strategies and prioritization frameworks based on segmentation and signals.
Eliminate process gaps, duplication, and conflicting engagement paths.
Define service-level agreements, KPIs, thresholds, and success criteria across go-to-market motions.
Design and deliver process training to help go-to-market team members optimize day-to-day activities.
Monitor process health, including coverage, routing accuracy, and adoption, and continuously improve processes as strategy, segments, and tools evolve.