Revenue Operations Process Manager

Fieldwire•San Francisco, CA

1d•$97,000 - $130,000•Onsite

About The Position

The Revenue Operations Process Manager owns the business processes, governance, and operating framework that power Fieldwire’s upper-funnel go-to-market engine. This process architecture role defines how work flows across Marketing, Sales, SDR, and Customer Success so that inbound, outbound, and account-based motions operate as a cohesive system. The role designs how target accounts are identified, prioritized, routed, engaged, and progressed through the buyer journey, with 6sense as a core component of the operating model. The manager translates go-to-market strategy into scalable process logic, workflows, decision frameworks, business requirements, and acceptance criteria, serving as the bridge between business stakeholders and CRM and systems teams. The role focuses on process design, governance, adoption, and performance—not system administration, configuration, campaign execution, reporting alone, or ticket-based support. The position is on-site at Fieldwire’s San Francisco, California headquarters. The estimated US salary range is $97,000–$130,000, with a corporate bonus that may be available up to 30%.

Requirements

At least 5 years of experience in Revenue Operations, GTM Operations, or Sales/Marketing Operations.
High learning agility and analytical thinking.
Proven ownership of lead management, routing, or demand processes in complex go-to-market environments.
Experience working across Sales, Marketing, SDR, and Systems teams.
Experience operating in a scaled B2B organization; SaaS or complex go-to-market experience is preferred.
Process-first approach focused on clarity, scalability, and real-world usability.
Exceptional written communication skills, including the ability to translate complexity into clear logic and specifications.
Ability to bridge business needs and technical implementation.
Structured problem-solving skills and ability to work with ambiguity and incomplete inputs.
Ability to influence and earn trust across senior go-to-market and technical stakeholders without formal authority.
Attention to detail while remaining focused on outcomes and business impact.

Nice To Haves

Exposure to ABM tools such as 6sense.
Exposure to revenue intelligence tools such as Marketo, Groove, Dialpad, and Gong.
SaaS or complex go-to-market experience.

Responsibilities

Design and evolve end-to-end go-to-market processes and workflows across Marketing, SDR, Sales, and Customer Success.
Coordinate inbound, outbound, and account-based motions as a unified operating system.
Define lifecycle and buying stages, ownership models, and clear handoffs across teams.
Design how target accounts progress from identification through engagement, opportunity creation, and pipeline progression.
Establish account stages, ownership models, and engagement plays.
Translate go-to-market strategy into process flows, decision logic, business requirements, and acceptance criteria.
Partner with CRM and Systems teams and serve as the primary interface with go-to-market stakeholders.
Ensure implementations reflect business intent as well as technical feasibility.
Define and enforce source-of-truth definitions, data ownership models, and process standards across systems.
Create clear, human-readable process documentation.
Design lead, account, and opportunity routing strategies and prioritization frameworks based on segmentation and signals.
Eliminate gaps, duplication, and conflicting engagement paths.
Define service-level agreements, KPIs, thresholds, and success criteria across go-to-market motions.
Design and deliver process training to help go-to-market team members optimize day-to-day activities.
Monitor process health, including coverage, routing accuracy, and adoption.
Continuously improve processes as go-to-market strategy, segments, and tools evolve.