Revenue Operations Manager

LumafieldSan Francisco, CA
Hybrid

About The Position

Lumafield is hiring a Revenue Operations Manager to join our Strategy & Operations team. This role partners closely with the Chief of Staff and Head of Sales, focusing on Sales Ops while also collaborating with Marketing Ops and Customer Success Ops to ensure the GTM engine operates efficiently. This is an individual contributor role focused on identifying and resolving operational inefficiencies, such as unreliable forecasting, broken handoffs, untrusted dashboards, and time-consuming workflows. The position involves extensive use of HubSpot, Gong, Clay, and Databricks, aiming to reshape how a fast-growing GTM team scales. The ideal candidate is organized, fast, and proficient with modern AI-assisted ops tools like Cursor and Claude Code. This is a builder role where the individual will help create the operational playbook for a rapidly scaling startup. Key responsibilities include owning the weekly forecasting cadence, building leadership dashboards, supporting comp plan administration, partnering with Marketing Ops on lead routing and attribution, collaborating with CS Ops on renewal forecasting and account signals, conducting analyses to support GTM decisions, enhancing HubSpot's functionality for data integrity and workflow efficiency, and developing runbooks and automations for scalability.

Requirements

  • 4–7 years in Sales Operations, Revenue Operations, or GTM Analytics at a B2B company
  • Hands-on experience with HubSpot or Salesforce — you can build workflows, custom reports, and automation
  • Working fluency with Gong and Clay — you've configured workflows, built enrichment logic, or shipped real automation in these tools
  • Deep familiarity with B2B SaaS metrics: ARR, NRR, GRR, Churn, CAC, etc.
  • Python proficiency — you write scripts, parse data, and build automations rather than waiting for engineering
  • SQL fluency — you've written queries against a real data warehouse (Databricks, Snowflake, BigQuery)
  • Daily user of Cursor and Claude Code — these are how you write, edit, and ship code
  • Comfortable in spreadsheets at a level most people aren't — you build models, not just track lists
  • Clear written communication; you document your work so others can follow it
  • Bias toward action and a track record of shipping projects end-to-end
  • Extremely organized and ready to dive head first into a rapidly scaling startup environment

Nice To Haves

  • Experience supporting a hardware or hybrid hardware-plus-software GTM motion
  • Background in sales, consulting, finance or analytics before moving into ops
  • Opinions about MCP, agentic workflows, or programmatic revenue ops

Responsibilities

  • Own the weekly forecasting cadence end-to-end: pipeline hygiene, stage-gate enforcement, the meeting that runs on rails because you set it up that way
  • Build the dashboards leadership actually uses — and retire the ones they don't
  • Support comp plan administration, quota tracking, and attainment reporting
  • Partner with the Chief of Staff on cross-functional analyses and special projects across GTM
  • Partner with Marketing Ops on the seams — lead routing, MQL→SQL handoff, attribution that holds up under scrutiny
  • Partner with CS Ops on the post-sale signal — renewal forecasting, account signals, integrations
  • Answer the questions Sales, Marketing, and CS leadership are actually asking, with analyses that move decisions
  • Take HubSpot from "mostly works" to "load-bearing" — clean data, sharp custom objects, account hierarchies that reflect how we actually go to market
  • Build the runbooks and automations that let the team scale without breaking

Benefits

  • health & wellness stipend
  • 401k
  • parental leave
  • flexible PTO
  • commuter benefits
  • company wide events
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