Revenue Operations Manager

Valtech

12h • Remote

About The Position

We are looking for a Revenue Operations Manager (AI & Automation) to own and optimize how inbound and outbound leads are captured, routed, and converted into pipeline. This role is critical to scaling our go-to-market engine. You will design and operate an AI-driven follow-up system that ensures every high-quality lead is engaged quickly, consistently, and effectively—without relying on a traditional BDR team. You will act as the connector between AI-powered systems and human sellers, ensuring that automation enhances—not replaces—sales effectiveness. This is not a traditional operations role. You will be building the engine that converts demand into pipeline, using AI and automation to augment sales teams and unlock scalable growth.

Requirements

• 3–6+ years in Revenue Operations, Marketing Operations, or Growth
• Strong experience working with CRM systems and lead lifecycle management
• Hands-on experience with automation and AI-powered tools in go-to-market workflows
• Proven ability to design and optimize workflows that combine automation with human sales execution
• Comfortable working with data, segmentation, and performance metrics
• AI-fluent operator: you understand how to apply AI tools to real business workflows—not just experiment with them
• Systems thinker: you design scalable processes instead of relying on manual effort
• Connector mindset: you bridge gaps between marketing, sales, and technology
• Outcome-oriented: you focus on pipeline and conversion, not just activity

Nice To Haves

• Experience with partner ecosystems and certification/co-sell motions is a plus

Responsibilities

• Own end-to-end lead routing logic within the CRM
• Ensure all inbound leads are assigned rapidly and systematically track human follow-up
• Build and maintain routing rules (territory, round-robin, priority tiers)
• Design, implement, and optimize AI-assisted follow-up systems
• Ensure every qualified lead is enrolled in structured, multi-touch engagement (5–10 touches)
• Continuously refine how AI is used to generate messaging, personalize outreach, and adapt sequences based on lead behavior and signals
• Act as the bridge between AI tools and sales teams
• Ensure AI-generated outreach is relevant, timely, and actionable for sellers
• Translate sales feedback into improvements in AI workflows and logic
• Ensure sellers can easily engage with, respond to, and convert AI-generated conversations
• Integrate and operationalize data from multiple sources (intent signals, contact data, inbound activity)
• Structure and enrich data to improve AI performance and segmentation
• Identify and resolve gaps in data flow, enrichment, and quality
• Integrate partner data (certifications, partner-sourced leads, co-sell signals) into CRM/marketing workflows to improve targeting and visibility
• Build visibility into partner certification requirements (Google, Adobe, Shopify, etc.) and track status across teams
• Set up automated workflows to identify certification gaps and trigger follow-ups to ensure readiness
• Capture and structure partner-driven wins, use cases, and proof points so Sales/Marketing can reuse them in-market
• Partner with the Partnerships team to align certification readiness with GTM priorities and co-sell opportunities
• Track and report on speed to lead, lead-to-meeting conversion rates, pipeline generated, and effectiveness of AI-driven outreach
• Continuously test and optimize messaging, segmentation, and follow-up cadence
• Identify bottlenecks in lead handling and conversion
• Build scalable workflows that reduce manual effort
• Own the system that ensures no qualified lead goes untouched
• Track partner-influenced pipeline, certification coverage, and effectiveness of partner-enabled campaigns

Benefits

• A comprehensive insurance plan, where you can choose the module that best suits your needs—Gold, Silver, or Bronze. The employer may contribute up to 80% of your coverage depending on the selected module. This plan includes short- and long-term disability coverage.
• Dialogue via Sun Life provides virtual healthcare services, allowing you to consult with a healthcare professional for emergencies, prescription renewals, and more. You also have access to the Employee and Family Assistance Program, as well as a complete mental health support program.
• A $500 Personal Spending Account, which can be used for healthcare reimbursements, gym memberships, public transit passes, office supplies, or contributions to your RRSP through Valtech.
• A retirement plan where Valtech will match 100% of your RRSP contributions through a Deferred Profit Sharing Plan (DPSP), up to a maximum of 4%. You can start contributing to your RRSP immediately, and to the DPSP after 3 months. The vesting of the DPSP will be after a 24 months of service.
• Access to a flexible vacation under Valtech's policy to support your work-life balance, with 5 days available during your probation period and a prorated amount calculated for the remainder of the year.
• Personal Technology Reimbursement – $30/month for every employee-offered on day 1.
• We close during the winter holidays and offer flexible scheduling throughout the year, so you can enjoy those sunny Friday afternoons—provided your weekly hours are completed.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed