Revenue Operations Manager

Arch Systems • Palo Alto, CA

3d • Remote

About The Position

Arch Systems is seeking a highly execution-oriented Revenue Operations Manager to own and operate the core systems, processes, and data that power our revenue engine. This is not a traditional RevOps role — we are looking for an operator who ensures the system actually runs, not just someone who designs it. You will sit at the center of our commercial organization, ensuring alignment across sales, marketing, partnerships, and leadership through clean systems, accurate data, and consistent execution. This role is foundational to how Arch scales, acting as the heartbeat of the revenue organization. At Arch Systems, we empower discrete manufacturing facilities with deep data insights that enable optimal efficiency, precise KPIs, and proactive decision-making. We work with leading manufacturers to integrate and optimize their data for actionable intelligence, fueling productivity and operational excellence.

Requirements

• 3–7 years of experience in Revenue Operations, Sales Operations, or similar roles
• Strong hands-on experience administering CRM systems (HubSpot preferred)
• Experience supporting enterprise or complex B2B sales environments, ideally in SaaS, industrial tech, or similar industries
• Proven ability to maintain data integrity and enforce process discipline across teams
• Experience owning pipeline management, forecasting, and reporting processes
• Experience building or improving RevOps processes in early-stage or scaling companies
• Familiarity with GTM tooling (CRM, enrichment tools, sequencing platforms)
• Ability to configure workflows, automation, and reporting within CRM systems
• Comfort using AI tools to support workflows, reporting, and data updates
• Exposure to GitHub or similar systems and ability to navigate data artifacts
• Strong organizational skills, attention to detail, and ability to manage multiple priorities
• Excellent communication skills and ability to work cross-functionally

Nice To Haves

• Demonstrated success improving pipeline visibility and forecasting accuracy
• Experience enforcing operational discipline across commercial teams
• Comfort operating in ambiguous, evolving environments and building structure where it does not yet exist
• Strong systems thinking with the ability to identify and resolve breakdowns across tools and processes
• Experience leveraging AI tools to automate workflows or enhance reporting
• Experience working in high-growth or early-stage environments

Responsibilities

• Own and operate the commercial system of record (HubSpot), including pipelines, workflows, automation, and data structure
• Enforce pipeline discipline, ensuring accurate deal stages, forecasting inputs, and data integrity across all opportunities
• Run the operating rhythm for the revenue organization, including pipeline reviews, forecasting cycles, and reporting cadences
• Build and maintain reliable dashboards and reporting to provide clear visibility into pipeline health, conversion, and revenue performance
• Ensure alignment and clean data flow across sales, marketing, partnerships, customer success, and leadership
• Own and optimize the GTM tech stack, ensuring tools are properly configured, integrated, and adopted
• Implement, reinforce, and improve scalable processes across the commercial organization
• Identify gaps in execution and drive pragmatic process improvements in a fast-moving environment
• Partner closely with leadership to evolve systems and processes as the company grows
• Leverage AI tools (e.g., ChatGPT, Claude) to improve workflows, reporting, and operational efficiency
• Support and interact with centralized data systems and repositories to maintain reporting accuracy and scalability

Benefits

• Innovate with Impact: Be part of a team developing transformative data products that optimize and revolutionize manufacturing operations globally. Your work will directly impact efficiency, sustainability, and growth for some of the world’s leading industrial companies.
• Collaborative Environment: Join a passionate, multidisciplinary team that values innovation, open communication, and teamwork. We foster a culture of continuous learning, mutual respect, and cross-functional collaboration, empowering everyone to contribute meaningfully.
• Growth & Development Opportunities: Advance your career through hands-on experience in product leadership, data-driven decision-making, and technical innovation. Arch supports professional development with pathways for skill enhancement, leadership growth, and increasing product vision expertise.
• Equity & Ownership: Share in the company’s success through equity ownership, aligning your personal success with Arch’s mission and growth.
• Remote-First Flexibility: Embrace a remote-first work culture that provides flexibility and balance, supporting productivity and connection in a collaborative virtual environment.
• For U.S.-based employees, benefits include comprehensive medical, dental, and vision coverage for employees and dependents, retirement contributions, and additional programs that support wellbeing and professional development.
• International candidates hired through our approved global employment partners will receive regionally competitive benefits and are eligible for non-qualified stock options (NQSOs) from Arch Systems, allowing participation in the company's long-term success.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 11-50 employees