Revenue Operations Manager

Palette Media

9d

About The Position

Palette is hiring its first Revenue Operations leader to build and scale the RevOps function from the ground up. This is currently a department-of-one role with significant ownership and visibility across the organization. The role partners closely with Sales, Talent, Partnerships, Finance, and Leadership to bring structure, clarity, and scalability to revenue generation and management.

The Revenue Operations Manager owns HubSpot, defines the revenue data model, improves pipeline visibility, and builds the operational foundation for informed decision-making. The role suits someone who thrives in a 0-to-1 environment, builds systems from scratch, and can navigate the entertainment and creator ecosystem.

Palette is a fast-growing startup with a team of 80+ and a roster of 200+ creators and influencers. Its marketing agency serves influential brands and organizations, and its marketing team has received five Shorty Impact Awards.

Requirements

• 5–10+ years in Revenue Operations, Sales Operations, or related roles.
• Bachelor’s degree in Business Administration, Data Analytics, Marketing, Finance, Economics, or a closely related field.
• Experience as a foundational or early RevOps hire, or experience operating with high autonomy.
• Deep hands-on experience with HubSpot.
• Strong data fluency, including working with datasets, building reports, and identifying trends.
• Experience designing dashboards and forecasting models.
• Familiarity with integrations and data flows; a full engineering background is not required.
• Builder mindset and ability to create order from chaos.
• Strategic approach combined with willingness to execute.
• Strong cross-functional communication skills and ability to influence without authority.
• Comfort working as a team of one while building toward a larger function.

Nice To Haves

• Background in entertainment, media, talent management, or the creator economy.
• Experience with Salesforce, Looker, Tableau, or similar analytics platforms.
• Exposure to commission planning and incentive design.
• Experience supporting hybrid revenue models combining services, partnerships, and talent.

Responsibilities

• Own and optimize HubSpot, including CRM architecture, workflows, automation, and integrations.
• Design and implement scalable processes across the full revenue lifecycle, from lead to deal to revenue.
• Evaluate and manage additional go-to-market tools, such as attribution, forecasting, and reporting tools.
• Define and maintain a clean, reliable source of truth for revenue data.
• Build dashboards and reports to track pipeline health, conversion rates, deal velocity, and revenue performance.
• Translate data into actionable insights for leadership and go-to-market teams.
• Establish forecasting methodologies and pipeline management best practices.
• Identify funnel performance gaps and inefficiencies and drive improvements.
• Partner with leadership on revenue planning and goal-setting.
• Coordinate across Sales, Talent, Partnerships, and Finance.
• Standardize processes and definitions across teams, including stages, KPIs, and attribution.
• Support compensation planning, territory design, and performance tracking.
• Create the RevOps roadmap and prioritize initiatives according to business impact.
• Lay the foundation for future team growth, including hiring, tooling, and processes.
• Bring structure to a fast-moving and sometimes ambiguous environment.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager