Revenue Operations Coordinator

Human Interest

5h • Hybrid

About The Position

Human Interest is on a mission to ensure that people in all lines of work have access to retirement benefits, addressing the issue that more than half of all working Americans are not saving enough for their future due to lack of employer-offered retirement plans. The company makes it affordable and accessible for small and medium-sized businesses to offer employees a path to financial independence through retirement savings. As a high-growth fintech company, Human Interest is backed by significant investors. The Revenue Operations Coordinator role serves as the operational backbone for the Revenue and Go-To-Market (GTM) teams, managing administrative workflows and logistics to scale the revenue engine. This support-heavy position requires organization, meticulous detail, and high-velocity execution, offering an insider’s view into a world-class revenue team's operations, from new hire orchestration to data and tools support. The Operations Excellence team, which this role is part of, focuses on "zero-error" execution and scaling vital internal workflows, acting as a bridge between strategy and execution by managing critical infrastructure, compliance monitoring, technical knowledge governance, and end-to-end logistics for the GTM team.

Requirements

• 2–3 years in revenue operations, project coordination, or a high-level administrative role.
• Comfort with G-Suite (Calendar, Sheets), Slack, and Salesforce.
• Ability to quickly learn and support tools like Docebo, Tableau, and Gong.
• Excellent written skills for managing team-wide communications and vendor relations.
• Extreme attention to detail and highly organized.
• Reliable team player who can also be trusted to run with a project independently from start to finish.
• Excited to be mentored by seasoned leaders and see the "behind the scenes" of how a tech unicorn scales.
• Can pick up new tools (like Salesforce, Docebo, Gong and SwagPro) and complex processes in a heartbeat.
• Finds genuine satisfaction in keeping complex projects, shipping logistics, and training calendars on track and error-free.
• Finds professional pride in a job well done, whether fulfilling a business card order or pulling a complex data report.
• Takes pride in managing the logistical and administrative details that keep a world-class revenue engine running, and isn't afraid to roll up sleeves and own critical workflows.
• Can maintain composure and adapt focus on the fly while moving at 24,791 mph.

Responsibilities

• Lead the onboarding process for the revenue team—proactively collecting essential details like shipping addresses and shirt sizes for new hires.
• Manage the end-to-end fulfillment and ordering of business cards and specialized wearables for field employees to ensure they are equipped for the market.
• Own the ordering and fulfillment process for team awards to celebrate milestones and top performance.
• Execute standardized onboarding and offboarding checklists to ensure no detail is missed as we scale.
• Use Google Calendar to schedule training sessions for onboarding, upskilling, and ad hoc needs across the GTM organization.
• Set up and maintain Program Guides, performance trackers, and training rosters, ensuring all resources match the master schedule.
• Manage training cohort communications (pre-cohort intros and post-cohort summaries) and act as the liaison between trainers and IT.
• Support the upkeep of training tools (e.g., Salesforce, Kahoot, Docebo) and manage permissions, access, and troubleshooting.
• Work within SFDC, Tableau, and Gong to gather and package pertinent GTM and CSO data for leadership review.
• Tackle various administrative projects and "special missions" as assigned to support a high-growth revenue environment.

Benefits

• A great 401(k) plan: Our own! Our 401(k) includes a dollar-for-dollar employer match up to 4% of compensation (immediately vested) and $0 plan fees
• Top-of-the-line health plans, as well as dental and vision insurance
• Competitive time off and parental leave
• Addition Wealth: Unlimited access to digital tools, financial professionals, and a knowledge center to help you understand your equity and support your financial wellness
• Lyra: Enhanced Mental Health Support for Employees and dependents
• Carrot: Fertility healthcare and family forming benefits
• Candidly: Student loan resource to help you and your family plan, borrow, and repay student debt
• Monthly work-from-home stipend; quarterly lifestyle stipend
• Engaging team-building experiences, ranging from virtual social events to team offsites, promoting collaboration and camaraderie.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 251-500 employees