Revenue Operations Analyst

Escalon Services

18h

About The Position

We are a fast-moving revenue operations team supporting a growing sales organization. The Revenue Operations Analyst is the execution backbone of our RevOps function owning the day-to-day operational work that keeps our pipeline clean, our reporting accurate, and our go-to-market team unblocked. You will work directly under the Senior RevOps Manager and alongside an Assistant Sales Ops Manager. This is not an entry-level role — you need to be able to pick up recurring operations quickly, triage stakeholder requests independently, and contribute to process improvement without heavy oversight. We use a Jira-based sprint model. Every two weeks, work is planned, assigned, and reviewed. You will own your lane of the board and be expected to deliver consistently within that structure.

Requirements

2+ years in a Sales Operations, Revenue Operations, or closely related role
Salesforce CRM proficiency at an admin level - you build reports, update fields, and manage users without hand-holding
Experience owning recurring reporting responsibilities independently
Strong written communication - you document your work and communicate clearly across teams
Comfortable operating within a structured sprint or project management system

Nice To Haves

Experience with Jira or equivalent project management tools
Exposure to go-to-market tech stacks beyond Salesforce (HubSpot, Apollo, ZoomInfo, etc.)
Background in a B2B SaaS or services environment
Familiarity with forecasting methodologies and pipeline coverage metrics
Familiarity with AI and usage of different models

Responsibilities

Maintain and distribute weekly pipeline reports to sales leadership
Build and update Salesforce dashboards and reports for forecasting, activity tracking, and funnel visibility
Audit data quality on a recurring cadence - catch and correct hygiene issues before they reach leadership
Support monthly and quarterly business review prep with accurate, pull-ready data
Manage day-to-day Salesforce administration: fields, workflows, validation rules, page layouts, user permissions
Own the Salesforce change log — document all modifications and maintain a clean org
Triage and resolve CRM-related support requests from the sales team within sprint SLAs
Assist the Senior RevOps Manager on larger Salesforce architecture projects
Receive, triage, and resolve inbound RevOps requests from Sales, Marketing, and leadership
Communicate clearly on ticket status, timelines, and blockers — no surprises
Build and maintain process documentation so knowledge is never locked to one person
Participate in bi-weekly sprint planning with the Senior RevOps Manager
Self-manage your queue - prioritize, flag blockers early, and close tickets clean
Review and approve Tier 1 tickets completed by the Assistant Sales Ops Manager
Contribute to sprint retrospectives with one actionable process observation each cycle