Revenue Cycle Specialist II, RCM

Team Select Home Care•Phoenix, AZ

2d•$17 - $24

About The Position

The Revenue Cycle Specialist II is a position that calculates and posts receipts to appropriate accounts, verifies details of transactions; performs billing, posting and collection of claims related to specific payers. In this role, you will report to the Accounts Receivable Manager, RCM.

Requirements

Excellent verbal, written and computer communication skills
Able to communicate across all levels of authority within company
Excellent organization, problem solving, and project/time management skills
Able to work with multiple teams within the organization to promote viable, ethical, and cost-effective solutions
Proven track record of successful collections
Able to effectively deal with change
Able to complete projects within specific timetables
Able to successfully interact with people in face-to-face situations as well as by telephone in a professional and effective manner
Satisfactory background screens as required by State, Federal and Company policy free of any OIG sanctions
Graduate of accredited high school or GED required
Minimum of two years of experience in health-related accounts receivable and collections
Requires the ability to write, dictate or use a keyboard to communicate directives
Utilizes proper body mechanics in multiple environments
Requires the ability to function in multiple environments

Responsibilities

Monitor held billing and coordinate resolution of related issues to ensure timely claim submission
Review, research, and correct claims that fail payer edits; update payer information and resubmit claims within the EMR system as needed
Understand and actively follow up on outstanding accounts receivable to minimize aging
Work all assigned and denied claims promptly and accurately
Assist in preparing and submitting appeals and reconsiderations to payers
Collaborate with internal teams (billing, authorizations, clinical, etc.) to resolve billing and collections issues
Communicate with payers to obtain claim status and resolve outstanding balances
Maintain accurate documentation of collection activities and provide updates and reports on collection efforts as requested
Assist with special projects, audits, or process improvement initiatives as assigned
Identifies trends related to denials/coding and delinquent claims and communicate effectively with client manager for feedback to the client
Identifies system/payer issues such as rates, codes, set up and coordinate accordingly
Reports status of accounts and issues to appropriate supervisors and departments – always maintains full transparency of accounts
Follows requirements through the full cycle until accounts are satisfied, including patient collections and appeals
Documents, processes and coordinates all write offs and adjustments as needed
Works with contracting team and management to resolve payer issues
Works with branches for all questions on accounts
Attends regular meetings with teams and management to ensure open communication
Perform other duties as assigned