Revenue Cycle Specialist II

Copa Health • Mesa, AZ

3d

About The Position

At Copa Health, we are committed to People First, fostering a culture of compassion, innovation, and impact. We support individuals and families across Arizona through high-quality behavioral health and integrated care services while also investing in the growth and well-being of our team. We’re seeking a detail oriented, organized Revenue Cycle Specialist II to be able to identify and resolve complex claims issues adversely impacting the revenue cycle management process and achieve resolution through coordination, reconciliation and denied claim management.

Requirements

• High school diploma or General Equivalency Diploma (GED); or equivalency of education and years of experience are acceptable
• Minimum four (4) years medical accounts receivable experience required.
• Ability to obtain and maintain Level One fingerprint clearance and meet agency personnel requirements

Nice To Haves

• College or certification course work, preferred
• Behavioral health billing experience preferred.

Responsibilities

• Perform full revenue cycle billing and collections functions.
• Review and analyze Explanation of Benefits (EOBs), remittance advice, and payment posting entries.
• Verify claim status with payers through phone, payer portals, and other communication channels.
• Contact insurance carriers and third-party payers to verify claim receipt, secure payment timelines, and resolve discrepancies.
• Conduct follow-up on aged accounts receivable balances (30, 60, 90, and 120+ days).
• Investigate delayed payments and resolve barriers to reimbursement.
• Review accounts to confirm contractual compliance and payment accuracy.

Benefits

• Competitive salary and comprehensive benefits package
• Personalized Health Coverage – Receive a monthly, tax-free contribution to select the medical plan that works best for you, with guidance and support through our ICHRA program
• Dental and Vision Coverage to complement your health plan
• Generous PTO – up to 3 weeks in your first year, plus an additional wellness day to recharge
• 10 paid holidays annually
• Wellness Program, including access to mental health resources
• Tuition Reimbursement up to $3,000 to invest in your growth and career advancement
• Affordable Medical, Dental, and Vision plans to fit your needs
• 403(b) retirement plan with company match to help you plan for your future
• Employee Assistance Program with free coaching and therapy sessions
• Additional benefits including life insurance, disability coverage, pet insurance, and more

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED