Revenue Cycle Specialist

AccessHealth•Richmond, TX

1d•Onsite

About The Position

AccessHealth Community Health Center is seeking a talented Revenue Cycle Specialist to join their team. This is a full-time position, Monday through Friday, 8 am to 5 pm. The role involves verifying insurance, updating patient information, assisting with payments, and ensuring clean billing. The ideal candidate will have a strong work ethic, excellent customer service skills, and the ability to work with diverse populations.

Requirements

High school diploma or GED required
Typing ability required.
One year of work experience in a medical setting, or three years of insurance verification experience and financial counseling required.
Familiarity with office machines: computer, calculator, fax, and photocopier.
Familiarity with accounting principles and insurance billing.
Demonstrated helpful, positive attitude.
Demonstrated ability to handle difficult staff and patients.
High ethical standards.
Strong work ethic.
Demonstrated ability for multi-tasking.
Demonstrated customer service skills
Demonstrated problem solving skills
Detail oriented.
Team player.
Ability to work with people of all socioeconomic levels.
Consumer advocate for quality health care and services.

Nice To Haves

Medical Office Administration certificate preferred
Bilingual ability in Spanish strongly preferred.

Responsibilities

Responsible for online and telephonic insurance verification, both in advance and day of appointments for clients that walk-in with new or updated insurance info.
Assist in the updating of computerized patient information including, but not limited to patient demographic and billing information.
Verify eligibility and document verification.
Check client account for outstanding balance.
Assist client with arrangement for payment.
Responsible for following billing and collection rules.
Review patient deductible and/or copays and enter information into NextGen, provide front of patient responsibilities.
Discuss financial obligations with patient and make necessary arrangements.
Provide answers to patients, clerical staff and insurance companies.
Works in conjunction with billing team on ensuring clean billing.
Navigate provider online portals and systems.
Meeting individually with clients to determine their financial objectives risk tolerance, income, expenses, assets and referring patient to registration for additional services.
Observe lobby activity to ensure that all patients are waiting in appropriate area and/or have signed into the clinic.
Accept job related assignments, training, and development in new tasks and technologies.
Comply with all company policies, procedures and regulatory requirements.
Performs all other duties as assigned by management.