About The Position
The Revenue Cycle Senior Billing Specialist supports the Hospice Division by driving accurate and timely billing and collections across multiple branch locations in a defined region. The role ensures clean claims processing for Medicare, Medicaid, commercial insurance, managed care, and private pay. It requires a strong foundation in hospice or home health billing, communication and troubleshooting skills, and the ability to work in a fast-paced revenue cycle environment. The position is safety-sensitive.
Requirements
- High school diploma or equivalent required.
- 3–5 years of hospice or home health billing/reimbursement experience.
- Familiarity with CMS regulations, ICD-10, and CPT coding.
- Working knowledge of billing platforms and clearinghouses such as DDE, Waystar, E-solutions, and Nthrive.
- Strong communication, organization, and customer service skills.
- Proficiency in Microsoft Office, including Excel, Word, and Outlook.
- Ability to manage high volumes of detailed billing tasks.
- Ability to analyze accounts receivable data and implement collection strategies.
Nice To Haves
- Some college preferred.
- Homecare HomeBase experience.
- Experience working within a multi-site or multi-state healthcare organization.
- Knowledge of hospice documentation and billing compliance standards.
Responsibilities
- Process initial and rebill claims for government and commercial payer sources.
- Monitor billing reports and resolve errors to ensure timely claim submission.
- Verify and reconcile invoices with accounts receivable records.
- Respond to billing inquiries from branches, payers, and internal teams.
- Serve as backup during supervisor absences and mentor less experienced staff.
- Prepare claim forms and supplemental documentation as required.
- Review and respond to Explanation of Benefits (EOBs) and payer denials.
- Collaborate with team members to resolve overdue accounts and prevent payment delays.
- Assist in training new hires and contribute to continuous process improvement.
Benefits
- Competitive pay.
- 401(k) with company match.
- Career advancement opportunities.
- National and local recognition programs.
- Teammate Assistance Fund.
- Medical, dental, and vision insurance for full-time associates.
- Mileage reimbursement or fleet vehicle program for full-time associates.
- Generous paid time off and 7 paid holidays for full-time associates.
- Wellness programs, including telemedicine, diabetes management, and joint and spine concierge care, for full-time associates.
- Education support and tuition assistance for full-time associates.
- Free continuing education units (CEUs) for full-time associates.
- Company-paid life and long-term disability insurance for full-time associates.
- Voluntary benefits, including pet, critical illness, accident, and long-term care coverage, for full-time associates.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
High school or GED
