Revenue Cycle Manager, Healthcare

New Solutions•Newark, OH

2h•Hybrid

About The Position

The Revenue Cycle Manager, Healthcare will manage and directly participate in the management of revenue cycle and financial/operational system projects. This includes analysis, design, implementation, and coordination of activities throughout the entire system life cycle. The role involves project management, requirements definition, analysis, selection/acquisition, implementation, installation, training/education documentation, troubleshooting, and technical support to ensure computer applications provide maximum benefits. The manager will also oversee daily operations of registration, scheduling, HIM, document imaging, hospital and ambulatory billing, and other non-clinical departmental system teams. This is a hybrid role with a 50/50 split between working from home and onsite.

Requirements

Bachelor’s Degree in information systems or related field or equivalent experience.
Minimum 4 years project management experience.
Skilled in Microsoft Office products including MS Project.
Five years of information systems experience and a minimum of three years of healthcare revenue cycle, financial and operational systems and enterprise systems experience.
Strong personnel management, project management, information systems project skills and technology management experience.

Nice To Haves

Applies Epic experience and training to team tasks and deliverables.

Responsibilities

Manages and directly participates in the management of revenue cycle and financial/operational system projects, analysis, design, implementation, and coordinates activities and provides support throughout the entire system life cycle including project management, requirements definition, analysis, selection/acquisition, implementation, installation, training/education documentation, troubleshooting and technical support to ensure computer applications are designed, implemented, utilized, and managed to provide maximum benefits.
Manages and directly supervises daily operations of the registration, scheduling, HIM, document imaging, hospital and ambulatory billing and other non-clinical departmental system teams.
Determines work schedules, monitors performance, resolves technical and project issues and educates staff.
Plans and manages the day-to-day activities of teams including prioritization of team activities and meeting plans.
Ensures integration of system configuration (coordinated design and build).
Prepare summary team status reports and reviews with Project Director.
Ensures completion as identified in the project plan.
Ability to assess risk impact to project.
Ensures high quality of deliverables as identified through the DBV and in conjunction with the Project Quality Control Team. These include: Activities of one team do not adversely impact activities of another team, changes are combined when appropriate to avoid duplicate effort, thorough testing to minimize problems at go live, and quality deliverables are prepared.
Manages identified issues by the project team and bring to resolution. Escalates issues which cannot be resolved.
Develops weekly status reports that address outstanding work, issues and risks to the Project Director.
Applies Epic experience and training to team tasks and deliverables.
Participate in regular Project Director meeting and participates as needed in Implementation Steering Team meetings.
Remains current on information technology, principles, concepts, practices, and technologies.
Coordinates all activities within delivery services and other divisions to provide a seamless set of services to the clients.
Coordinates close relationships with clients to assist with the identification of needs and requirements.