Revenue Cycle Manager | Revenue Cycle

Valley Behavioral Health•West Valley City, UT

About The Position

The Revenue Cycle Manager collaborates with the Director to improve the efficiency and effectiveness of the department. The Manager ensures collection levels are maximized and billing trends align with service levels. The role monitors Revenue Cycle dashboards to identify outliers and performance indicators that may adversely affect collections. The Manager leads billing and collections operations, develops the team, and drives improvements to financial and operational outcomes.

Requirements

  • High school diploma or equivalent.
  • Two years of billing or revenue cycle experience.

Nice To Haves

  • Previous supervisory experience.

Responsibilities

  • Supervise and streamline billing and collections processes, including service conversion, denials, rejections/non-response, edits, authorizations, eligibility, third-party accounts receivable, and client accounts receivable.
  • Supervise a team of Revenue Cycle leads and billing specialists.
  • Plan and implement quality assurance initiatives across all processes.
  • Maintain expertise in programmatic billing nuances.
  • Ensure proficient understanding and use of all dashboards.
  • Serve as liaison to all payor sources to support smooth billing and revenue cycle exchanges.
  • Communicate updates about performance and issues that may cause business disruption or unexpected communication or concerns from payer sources.
  • Interact with internal and external customers in alignment with Valley’s core values and vision statement.
  • Model professional behavior and build a customer-focused, accountable, and supportive team culture.

Benefits

  • Tenure-based service increases and performance bonuses.
  • On-Demand Pay, providing access to a portion of earned wages before the scheduled payday.
  • 15 days of accrued paid time off annually, increasing by one day with each year of service.
  • 10 paid holidays and 2 wellness days.
  • Paid parental leave.
  • Medical, dental, vision, life, and disability insurance for eligible team members working 30 or more hours per week, plus voluntary insurance options including accident, hospital indemnity, critical illness, financial protection, and pet insurance.
  • Basic Life, Accidental Death & Dismemberment, and Long-Term Disability Insurance at no cost to eligible team members.
  • Garner HRA reimbursement for eligible out-of-pocket medical expenses, up to $2,000 for individuals and $4,000 for families.
  • Health Savings Account with a company match of up to $900 for individuals and $1,800 for families, depending on medical plan selection.
  • 401(k) plan with pre-tax and Roth contribution options and a company match of up to 6% of annual salary.
  • Tuition reimbursement.
  • New licensure reimbursement.
  • Paid training and conference attendance.
  • Continuing education reimbursement and paid time for continuing education.
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