Manager, Revenue Cycle

Jefferson Health Plans•Philadelphia, PA

2d•Onsite

About The Position

Accountable for an assigned revenue cycle department unit or section, ensuring key performance indicators and goals are achieved. Monitors productivity, creates, updates, and enforces policies and procedures, and manages overall unit operations. The role performs tactical planning and carries out strategic plans while managing staff resources within budget and quality standards. It supports staff development and performance management, translating the departmental vision into meaningful results.

Requirements

At least 2 years of supervisory experience.
Proficiency in revenue cycle functions related to coding.
Demonstrated critical-thinking, problem-solving, and decision-making skills.
Exceptional written and verbal communication skills.
Ability to analyze work, set goals, develop plans, and use time effectively and efficiently.
Experience with revenue cycle systems, such as EPIC.
Strong execution skills.

Nice To Haves

Bachelor’s degree in Healthcare Administration, Nursing, Business Administration, Health Administration, or a related field.
One of the following credentials: RHIA (Registered Health Information Administrator), RHIT (Registered Health Information Technician), CPC (Certified Professional Coder), or CCS (Certified Clinical Supervisor).

Responsibilities

Interact with co-workers, visitors, and other staff consistent with Jefferson’s values.
Perform tactical planning and carry out strategic plans while managing staff resources within budget and quality standards.
Support development and performance management within areas of responsibility, translating the departmental vision into meaningful results.
Monitor key performance indicators and prepare status reports for management to analyze trends and identify improvement opportunities.
Manage daily departmental unit operations and staff performance using data such as KPIs and metrics.
Establish an operating cadence, lead team meetings and huddles, and communicate changes in policies, procedures, regulatory requirements, or priorities.
Work on and resolve problems of diverse scope.
Be accountable for team morale, coaching, rewards, recognition, turnover, and recruiting.

Benefits

Medical insurance, including prescription coverage
Supplemental insurance
Dental insurance
Vision insurance
Life and AD&D insurance
Short- and long-term disability insurance
Flexible spending accounts
Retirement plans
Tuition assistance
Voluntary benefits, including access to group insurance rates and discounts
Tuition discounts at Thomas Jefferson University after one year of full-time service or two years of part-time service
Medical insurance, including prescription coverage, is available to all colleagues, including those working less than part-time.