Revenue Cycle Manager

CU Medicine•Aurora, CO

18h•$100,000 - $112,000•Remote

About The Position

University of Colorado Medicine (CU Medicine) is the region's largest and most comprehensive multispecialty physician group practice. It provides business operations, revenue cycle, and administrative services supporting patients of CU Anschutz School of Medicine providers. The Revenue Cycle Manager leads the Accounts Receivable Resolution (ARR) team and provides strategic leadership and oversight of assigned departments' financial performance. The role drives operational excellence, optimizes revenue cycle performance, manages staff and resources, and implements strategies to improve reimbursement outcomes, financial results, and organizational effectiveness. The position can be performed 100% remotely, and out-of-state candidates will be considered. The manager oversees Accounts Receivable operations, including aged accounts receivable, denial management, write-offs, charge corrections, insurance escalations, productivity metrics, and revenue optimization. The role manages personnel and department operations, leads process improvements, collaborates with clients and clinical and organizational stakeholders to resolve reimbursement issues, and provides expertise on payer policies, managed care contracts, and regulatory requirements.

Requirements

Degree in Business, Healthcare Administration, Finance, or a related field; or an equivalent combination of education and experience, including at least eight years of progressive responsibility in physician billing, revenue cycle operations, or accounts receivable management.
At least five years of leadership experience managing a large physician practice, revenue cycle department, or similar healthcare operation, with direct responsibility for financial performance, accounts receivable management, staff supervision, and operational outcomes.
Knowledge of physician reimbursement methodologies, managed care contracts, and financial analysis, including the ability to develop, interpret, analyze, and communicate financial and operational reports.
Strong working knowledge of CPT, ICD, and HCPCS coding principles, payer policies, denial management, and revenue cycle processes.
Exceptional analytical, problem-solving, communication, and organizational skills; ability to manage competing priorities, lead diverse teams, collaborate with stakeholders at all levels, and communicate complex financial and operational information.
Advanced proficiency in Microsoft Office applications, including Excel, Word, and PowerPoint, with the ability to develop reports, analyze data, create presentations, and use technology to improve operational efficiency and performance.

Nice To Haves

Certified Professional Coder (CPC) credential preferred.

Responsibilities

Provide leadership and oversight of Accounts Receivable operations and financial performance, including aged AR, denial management, write-offs, charge corrections, insurance escalations, productivity metrics, and revenue optimization initiatives.
Manage AR personnel and department operations, including workforce planning, budgeting, staffing assessments, recruitment, employee development, performance management, coaching, corrective action, and termination processes.
Maintain and update departmental policies, procedures, and standard work documentation to reflect business needs, operational goals, and regulatory requirements.
Identify operational inefficiencies, recommend workflow enhancements, develop tools and reporting solutions, and implement strategies to improve collection outcomes and operational effectiveness.
Partner with clients, clinical leadership, and other stakeholders to resolve complex reimbursement issues, recommend coding and appeal strategies, support payer dispute resolution, and implement system-wide workflow improvements.
Provide guidance, analysis, reporting, and communication on payer policies, managed care contracts, and regulatory requirements to leadership, clients, clinical departments, and payer representatives.