Revenue Cycle / AR, Credit & Billing Manager

AFC Companies•Tampa, FL
•$75,000 - $100,000•Onsite

About The Position

The Revenue Cycle / AR, Credit & Billing Manager owns the full order-to-cash cycle across AFC Transport and AFC Logistics, from customer credit and billing through collections and cash application. Reporting to the Controller, this role leads a three-person billing and collections team and ensures loads are billed correctly, credit risk is managed, and cash is collected predictably. The role is based at AFC’s Tampa headquarters and is office-based. It involves extended computer use, occasional lifting up to 15 lbs, and potentially extended hours during month-end close.

Requirements

  • At least 5 years of experience in AR, credit, and collections, including at least 3 years managing a team of 3 or more direct reports.
  • At least 3 years of transportation or logistics AR experience, with knowledge of freight billing, PODs, rate confirmations, accessorials, customer portals, and factoring remittances.
  • Hands-on ownership of credit applications, credit limits, and credit holds, and experience with credit tools such as Ansonia, D&B, or Creditsafe.
  • Multi-entity AR experience, including month-end close, reconciliation, bad debt reserves, and cash forecast inputs.
  • A track record of managing DSO, aging, unapplied cash, and dispute resolution.
  • Experience with a transportation management system and QuickBooks or Intuit Enterprise Suite.
  • Advanced Excel skills, including pivot tables, lookups, and aging analysis.

Nice To Haves

  • McLeod experience and AR experience spanning both freight brokerage and asset carrier operations.
  • A bachelor's degree in accounting, finance, or business; equivalent experience is welcome.
  • NACM credit credentials (CBA, CCRA, or CCE) or TIA Certified Transportation Broker certification.

Responsibilities

  • Own customer setup, credit applications, credit decisions, and credit holds within approved authority.
  • Drive accurate, timely billing across two McLeod environments, capture all accessorial charges, and provide backup coverage for billing.
  • Oversee daily cash application and lead weekly AR aging reviews to set collection priorities and reduce past-due balances.
  • Resolve customer disputes and short-pays, and serve as the escalation point for balances over 60 days and problem accounts.
  • Own month-end AR close and reconciliation, report on DSO and collections performance, and recommend reserves and write-offs to the Controller.
  • Lead, coach, and develop two Billing Specialists and one Collections & Cash Application Specialist using clear goals and scorecards.

Benefits

  • Medical, dental, and vision coverage, starting the first of the month after 60 days.
  • 401(k), with coverage starting the first of the month after 60 days.
  • 80 hours of PTO per year.
  • Weekly pay.
  • A clear path to grow, with leaders who know your name.
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