Revenue Cycle Spec, AR Credit Resolution (Remote)

Weill Cornell Medical College•New York, NY
•$32 - $36•Remote

About The Position

Responsible for carrying out all functions related to Account Receivable review and Credit Resolution.

Requirements

  • High School Diploma
  • Approximately 3 – 5 years of medical billing experience.
  • Demonstrated knowledge of medical terminology.
  • Demonstrated knowledge of third party reimbursement.
  • Previous related experience in an office setting.
  • Demonstrated ability to function independently and exercise independent judgment.
  • Demonstrated strong communication and interpersonal skills; demonstrated ability to interact with multiple constituencies and exercise "people skills".
  • Demonstrated proficiency with MS Office Suite and database applications.
  • Demonstrated organizational skills and ability to pay close attention to detail.
  • Demonstrated critical thinking and analytical skills.
  • Demonstrated ability to multi-task and prioritize in a fast-paced environment.
  • Demonstrated ability to remain focus despite frequent interruptions.
  • Ability to treat confidential information with utmost discretion.
  • Ability to exercise standards of professionalism, including appearance, presentation and demeanor.
  • Demonstrated ability to work effectively in a collaborative manner with all departmental faculty and staff, as well as other institutional representatives.

Nice To Haves

  • College degree is preferred.

Responsibilities

  • Utilizes the Credit Work Queues to analyze and validate credit transactions across all departments for proper resolution.
  • Works dedicated project based spreadsheets.
  • Assists with the development and implementation of strategies and procedures that will reduce credit balances and maximize credit resolution efficiency.
  • Responds to payer request for additional information and validation of coverages.
  • Responds to other credit balance related inquiries.
  • Processes correspondence items related to denials, recoupment and refund request documents across all patient accounts.
  • Submits letters for payer recoupment extensions.
  • Reviews accounts receivable for credit, adjustment posting discrepancies and determines appropriate action required to resolve variance.
  • Researches credit balance inquiries and assists in gathering required documentation for resolution from EPIC, Banking and Insurance portals.
  • Reviews registration, demographic and insurance eligibility issues to determine allocation of payments and credits.
  • Responsible for notating and reporting inconsistent and invalid financial transactions.
  • Monitors credit patterns and alerts manager to deviations.
  • Processes all incoming returned refund checks across all departments and assess proper resolution.
  • Contacts payers regarding discrepancies and appeals of requested refunds.
  • Assists in training current and new employees on the use of systems and departmental policies and procedures.
  • Assists in the audit of the new employees and provides feedback.
  • Maintains established institutional and department policies and procedures, objectives and quality & safety standards.
  • Respects and adheres to rules and regulations regarding patient confidentiality, HIPAA and handling PHI (Privileged Health Information).
  • Performs other job-related duties as required.
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