Revenue Assistant

DAC Beachcroft • Seekonk, MA

8d • Onsite

About The Position

The Revenue Assistant will be responsible for ensuring monthly processing of proformas and credit notes are completed within given deadlines. This role involves effective internal and external client query resolution to minimize lock-up days, and monitoring for inaccurate/missing file data, updating as necessary to ensure bills meet client requirements. The position is within the Business Services - Finance department and is a Fixed Term Contract located in Bristol.

Requirements

• Experience in a billing environment, preferably in the law sector.
• High quality work with a focused internal and external client service approach.
• Must be highly organized with the ability to effectively manage a constantly changing workload under pressure, meeting demanding processing targets and adhering to service standards.
• Able to work unsupervised and on own initiative with a pro-active and flexible approach.
• An ability to communicate effectively with internal and external clients.
• A good knowledge of Microsoft Office packages especially Excel and Word.

Responsibilities

• Processing of proformas, matter management and query resolution of specific clusters/clients, with a clear understanding of working practices within these areas.
• Building strong working relationships with all levels of colleagues across the Group.
• Liaising with Partners, lawyers and Practice Managers to resolve queries, provide feedback on suggested process improvements, and escalate potential issues.
• Investigating errors on proformas to ensure overall compliance with client billing protocols, VAT charges, and billing templates.
• Understanding client billing requirements, resolving and updating inaccurate/missing data on files as necessary.
• Preparing billing schedules and accompanying documentation, utilizing reports via the Finance Self-Service Reporting Suite.
• Processing reversals and credit notes, tagging the reason for action taken so analysis can be used to target poor performance.
• Meeting SLA targets for billing and query resolution.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed