Revenue Coordinator

Virgin Hotels•Las Vegas, NV

4d•Onsite

About The Position

The Revenue Coordinator plays a critical role in managing room revenue for Virgin Hotel and Casino in accordance with established policies and procedures. This position is responsible for effectively yielding and restricting hotel rooms and room rates to maximize occupancy and overall revenue performance. In addition, the Revenue Coordinator supports the Revenue team by assisting with the management of third-party distribution channels, ensuring rate integrity, availability accuracy, and optimal channel performance. This role requires close collaboration with internal teams to support strategic revenue initiatives and day-to-day revenue operations.

Requirements

Ability to effectively communicate in writing and verbally in English
Great team player with the ability to create excellent working relationships across the group
Collaborative approach with all department
Ability to break down barriers and resolving potential conflicts swiftly and effortlessly
Strong communication and presentation skills to all levels of management
Creativity and innovation are essential
Ability to think outside the box and approach all issues with a completely fresh approach
Ability to anticipate needs and over deliver wherever possible
Candidates must think on their feet and use their initiative to solve problems and deliver solutions
Excellent customer relations, communication, presentation and organization skills of utmost importance
Able to change direction and work on multiple project aspects at once
Enthusiastic, passionate, able to enthuse and motivate others
Leadership ability and behavior consistent with Virgin Hotels Core Values: Fun, innovative, original and personable, and striving to deliver high quality and brilliant customer service
Strong knowledge of Duetto, LMS, and SynXis preferred
Strong sense of need for achievement of goals and success
Sound ability and knowledge to develop standards of operations and strategic processes
Good analytical and numeric skills for fast data crunching
Ability to work under own initiative in a highly pressured environment
Good listening skills and the ability to anticipate business needs
Able to develop relationships with all departments within the hotel teams
Capacity to read situations, understand environments and respond accordingly
Capable of prioritizing between revenue generating actions and time-consuming tasks with low yield impact
Well-developed interpersonal, adaptive influencing and management skills
Willingness and ability to interact professionally with 3rd party parnters and vendors
Mentality of client service and taking responsibility beyond direct duties
High level of motivation, determination and commitment
Must have minimal of 2-years Revenue Management experience
Must possess analytical skills; knowledge of the discipline of Revenue Management
Strong computer literacy. Effective communication skills
Must have a strong foundation in the hospitality industry
50% logical / 50% creative / 100% AWESOME
Enjoy working with a team and alone as the situation dictates
Adaptive, Flexible!
Embody "great attitude"
Unwavering integrity and endless work ethic
Appreciate constructive feedback, as well as graciously providing the same
Tenacious and self-motivated

Nice To Haves

5+ years of hands-on Hotel Revenue Management experience in a Hotel and Casino
High level knowledge of the equipment and computer systems associated with the position, including but not limited to Agilysys LMS (PMS), Duetto, SynXis and R&I
Computer literate with a high-level command of Excel

Responsibilities

Monitor room inventory daily and sets restrictions accordingly (MLOS,CTA/CTD) in order to maximize occupancy and ultimately room revenue
Work closely with Sales, Marketing, Reservations, Junction, Casino, and Finance teams to support revenue initiatives including but not limited to special promos, and events.
Responsible for overseeing and executing these initiatives internally as well as external hotel partnerships
Assist in the daily management of room inventory, rates, and restrictions across all distribution channels
Keeps current and aware of all room rates, packages, specials and other hotel/casino information that customers may inquire about for Virgin Hotels; ensures accuracy of information and responsible for communicating this information to all employees in relevant departments
Manage and audit all Revenue Management system and tools, Duetto, HBSI, SynXis, LMS, LMS Interfaces, and R&I, ensuring that its position is consistent with selling strategy
Maintain and build all group codes, rate plans, rate strategies, billing profiles and booking engine weblinks for transient, marketing, executive, casino, consortia, corporate, wholesale, and OTA accounts
Prepare daily, weekly, monthly, and ad-hoc reports as requested by VP of Hotel Operations and Revenue and the Executive Director of Revenue Management
Assist in managing third-party distribution channels (OTAs, wholesale, and other partners).
Ensure rate parity and inventory accuracy across all online and offline channels
Manage Room Master File for updating/creating room inventory and room type mapping
Keeps log of all trends, events, citywide conventions, etc. that affect hotel occupancy
Support forecasting and budgeting processes by compiling and analyzing daily, weekly, and monthly reports
Perform other duties as assigned to assist the Reservations, Revenue Management and Front Office departments