Revenue Analyst

Pancreatic Cancer Action Network•El Segundo, CA

5d•$66,500 - $76,000

About The Position

The Revenue Analyst supports donor stewardship by ensuring gifts are accurately and promptly entered and coded in PanCAN’s revenue management systems. The role uses Salesforce, Luminate Online, FundraiseUp, and other fundraising platforms to process donations, maintain data quality, reconcile revenue, and provide reporting. It requires a close attention to detail and an understanding of revenue sources, fundraising platforms, reporting systems, integrations, and reporting requirements. The Revenue Analyst supports PanCAN’s continual improvement and technology initiatives by promoting operational efficiency and contributing to organizational growth. Reporting to the Assistant Controller, the position collaborates with Finance, Business Operations, Community, Building & Growth, Constituent Support, and external vendors. Donor stewardship is a central responsibility of the role.

Requirements

Bachelor’s degree (BA/BS) from an accredited four-year university, preferably in Finance, Data Systems, Accounting, Business, or a related field; or an equivalent combination of education, training, and experience.
Preferred experience is 3 or more years of relevant work, including 2 or more years in the nonprofit sector.
Experience processing high volumes of offline and online gifts accurately and efficiently in a fast-paced organization; the posting cites over 5,000 gifts per month.
Excellent organizational and problem-solving skills, with the ability to multitask, prioritize activities and schedules, and meet tight deadlines.
Proven ability to improve donor-data integration and import processes into a CRM.
Flexible, innovative thinker with a process-improvement mindset.
Strong attention to detail and collaboration skills.
Excellent verbal and written communication skills.
Excellent customer service skills, with donor stewardship as a core value.
Experience with revenue reconciliation and month-end close.
Intermediate Microsoft Excel and Power BI skills.
Ability to work in a fast-paced, deadline-driven environment, juggle competing tasks and demands, and seek management assistance as appropriate.

Nice To Haves

Prior experience with Salesforce, Luminate Online, or a similar nonprofit system is strongly preferred.
A degree in Finance, Data Systems, Accounting, Business, or a related field is preferred.

Responsibilities

Ensure donations are processed in the CRM daily.
Process ACH and donor-advised fund (DAF) gifts into the CRM.
Process daily online transaction disbursements from Luminate Online to the CRM.
Import gifts into the CRM from online and offline sources, including CDS Global, FundraiseUp, and Benevity.
Adjust gift coding as needed, including soft credits, tributes, and memorials.
Reconcile cash disbursements with revenue across fundraising disbursement platforms daily.
Monitor fundraising disbursement platforms such as FundraiseUp, Blackbaud Merchant Services, and PayPal.
Support Community, Building & Growth team fundraising goals.
Ensure CRM gift coding meets organizational reporting needs and follows data hygiene best practices.
Provide channel-level reporting in support of monthly, annual, and long-range goals.
Provide donor materials, such as donor budgets, for proposals and agreements.
Ensure matching gifts and tributes are accurately reflected in the CRM.
Assist the Finance team with month-end close, including revenue reconciliation, CRM and ERP reconciliation, and net contribution reporting.
Collaborate with Business Operations, Community, Building & Growth, and Program Management teams to implement tools, AI capabilities, reporting, insights, and analysis in support of revenue goals.
Identify and recommend revenue management operational efficiencies to leadership and implement agreed-upon changes.
Develop and maintain written standard operating procedures for gift and revenue management processes.
Support special projects and perform other duties as assigned.