Revenue Analyst

Harmony Senior Services•Roanoke, VA
•Onsite

About The Position

The Revenue Analyst is responsible for optimizing revenue performance across Harmony’s portfolio through effective pricing oversight, revenue analytics, and rate management. This role partners with Sales, Operations, and Finance to ensure resident pricing decisions align with organizational strategies, maximize revenue opportunities, maintain pricing integrity, and support occupancy objectives.

Requirements

  • Optimizing revenue performance across Harmony’s portfolio through effective pricing oversight, revenue analytics, and rate management.
  • Partnering with Sales, Operations, and Finance to ensure resident pricing decisions align with organizational strategies, maximize revenue opportunities, maintain pricing integrity, and support occupancy objectives.
  • Reviewing and approving resident lease proposals before final presentation and execution.
  • Validating base rental rates, care charges, community fees, ancillary services fees, and deposits.
  • Ensuring pricing alignment with approved rate schedules, budget assumptions, and portfolio pricing strategies.
  • Reviewing and evaluating requests for discounts, concessions, incentives, and other pricing exceptions.
  • Analyzing financial impact of pricing decisions and providing recommendations for approval or denial.
  • Monitoring revenue related activities and escalating issues, exceptions, and potential process breakdowns that may impact financial accuracy, resident accounts, or reporting deadlines.
  • Demonstrating discretion and professionalism when handling confidential financial records, business information, and resident data.
  • Maintaining documentation and approval process for pricing exceptions and special rate approvals.
  • Ensuring resident contracts and financial terms comply with company policies.
  • Preparing recurring reports on move-in rates, revenue trends, concession activity, and pricing exceptions.
  • Analyzing revenue performance against budget and forecast.

Responsibilities

  • Review and approve resident lease proposals before final presentation and execution.
  • Validate base rental rates, care charges, community fees, ancillary services fees, and deposits.
  • Ensure pricing alignment with approved rate schedules, budget assumptions, and portfolio pricing strategies.
  • Review and evaluate requests for discounts, concessions, incentives, and other pricing exceptions.
  • Analyze financial impact of pricing decisions and provide recommendations for approval or denial.
  • Monitor revenue related activities and escalate issues, exceptions, and potential process breakdowns that may impact financial accuracy, resident accounts, or reporting deadlines.
  • Demonstrate discretion and professionalism when handling confidential financial records, business information, and resident data.
  • Maintain documentation and approval process for pricing exceptions and special rate approvals.
  • Ensure resident contracts and financial terms comply with company policies.
  • Prepare recurring reports on move-in rates, revenue trends, concession activity, and pricing exceptions.
  • Analyze revenue performance against budget and forecast.

Benefits

  • 401k
  • Fulltime & Part-time Benefits Packages
  • Training, Development & Career Laddering
  • Great work-life balance
  • Flexible Scheduling
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