Revenue Analyst

Harmony Senior Services•Roanoke, VA
•Onsite

About The Position

The Revenue Analyst is responsible for optimizing revenue performance across Harmony’s portfolio through effective pricing oversight, revenue analytics, and rate management. This role partners with Sales, Operations, and Finance to ensure resident pricing decisions align with organizational strategies, maximize revenue opportunities, maintain pricing integrity, and support occupancy objectives.

Requirements

  • Proficiency in revenue analytics and rate management.
  • Ability to partner with Sales, Operations, and Finance.
  • Understanding of resident pricing strategies and occupancy objectives.
  • Experience in reviewing and approving lease proposals.
  • Knowledge of base rental rates, care charges, community fees, ancillary services fees, and deposits.
  • Familiarity with rate schedules, budget assumptions, and portfolio pricing strategies.
  • Experience in evaluating discounts, concessions, incentives, and pricing exceptions.
  • Ability to analyze financial impact of pricing decisions.
  • Skill in monitoring revenue related activities and escalating issues.
  • Discretion and professionalism in handling confidential information.
  • Ability to maintain documentation and approval processes.
  • Knowledge of company policies regarding resident contracts and financial terms.
  • Experience in preparing financial reports.
  • Ability to analyze revenue performance against budget and forecast.

Nice To Haves

  • Other duties as assigned

Responsibilities

  • Review and approve resident lease proposals before final presentation and execution.
  • Validate base rental rates, care charges, community fees, ancillary services fees, and deposits.
  • Ensure pricing alignment with approved rate schedules, budget assumptions, and portfolio pricing strategies.
  • Review and evaluate requests for discounts, concessions, incentives, and other pricing exceptions.
  • Analyze financial impact of pricing decisions and provide recommendations for approval or denial.
  • Monitor revenue related activities and escalate issues, exceptions, and potential process breakdowns that may impact financial accuracy, resident accounts, or reporting deadlines.
  • Demonstrate discretion and professionalism when handling confidential financial records, business information, and resident data.
  • Maintain documentation and approval process for pricing exceptions and special rate approvals.
  • Ensure resident contracts and financial terms comply with company policies.
  • Prepare recurring reports on move-in rates, revenue trends, concession activity, and pricing exceptions.
  • Analyze revenue performance against budget and forecast.

Benefits

  • 401k
  • Fulltime & Part-time Benefits Packages
  • Training, Development & Career Laddering
  • Great work-life balance
  • Flexible Scheduling
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