Revenue Analyst

Progyny, Inc.•New York, NY

6d•$70,000 - $85,000•Hybrid

About The Position

Progyny is seeking a Revenue Analyst to join their Carrier and Member Revenue Operations team. This role focuses on generating actionable insights from the indirect Book of Business to improve denial resolution, adjudication accuracy, and overall cash performance. The analyst will play a key role in supporting and optimizing AR and DSO modeling, enhancing visibility into carrier denial trends, and automating workflows to accelerate cash conversion. The ideal candidate will have over 3 years of experience in analytics or data-focused roles, with strong skills in Excel, SQL, and PowerBI.

Requirements

3+ years of experience in analytics, revenue operations, healthcare RCM, or a similar data-heavy role
Strong proficiency in Excel, including complex modeling and data manipulation
Working knowledge of SQL for data querying, validation, and transformation
Experience building dashboards or visualizations in PowerBI
Ability to manage and evolve analytic tools and automation processes (e.g., RPA, macros, workflows)
Analytical mindset with a strong attention to detail and comfort interpreting trends from large datasets
Strong communication skills and ability to synthesize complex insights for cross-functional teams

Nice To Haves

Familiarity with healthcare revenue cycle processes, including payer adjudication and denials management
Experience working with or managing carrier/vendor relationships
Exposure to RPA tools (e.g., UiPath, Blue Prism) or workflow automation platforms
Background in claims analytics, denial root cause analysis, or payer-facing roles

Responsibilities

Analyze trends in outstanding AR, denial/adjudication rates, and carrier-specific behaviors
Own and maintain monthly AR and DSO reporting models for the broader Finance organization
Re-build and maintain end-to-end monitoring for Member AR
Develop and refine dashboards and reporting in PowerBI to track denial trends, 90-day adjudication trends, and cash collections outcomes
Conduct contextualized tracking of denial balances by carrier, surfacing volume shifts and opportunities
Own and manage the relationship with external vendors supporting Member AR
Track and analyze member account pending/unlocking trends to inform process improvements
Align external carrier reporting with internal adjudication data to identify discrepancies and insights
Manage and enhance an RPA tool to detect and group denial categories with high financial impact
Collaborate with internal stakeholders and external carrier contacts to design effective denial workflows that drive resolution and improve cash
Lead monthly “scorecarding” for the Carrier & Member Revenue Operations team, tracking key performance metrics and process health
Support continuous improvement initiatives with data-backed recommendations and process automation

Benefits

Family friendly benefits: Paid family and parental leave, preconception, fertility and family building benefits (including egg freezing, IVF, and adoption support), family and pet care fund, and Parents’ Employee Affiliation Group
Menopause and midlife care
Health, dental, vision and life insurance options for employees and family
Free in-person, virtual and text-based mental health and wellness support
Paid time off, including vacation, sick leave, personal days and summer flex time
Company equity
Bonus program
401(k) plan with company match
Access to on-demand legal and financial advice
Learning and development programs to help you grow professionally
Company social events to include annual volunteer day and donation matching
Flex days (3 days a week in the office) and onsite meals and snacks for employees reporting into our NY office