Revenue Administrator

Integrated Systems Corp.•Mequon, WI

4d•Onsite

About The Position

The Revenue Administrator supports the accurate setup, tracking, and administration of customer contracts following the sale of new or renewed business. This role ensures sold agreements are translated into clear billing and revenue setup instructions so services can be invoiced correctly and on time. The position works closely with sales, operations, and finance to maintain contract terms, monitor renewals and pricing changes, and improve consistency in post-sale administrative processes. This role is designed to reduce administrative burden on sales staff, strengthen revenue controls, and support overall operational efficiency.

Requirements

Associate’s or Bachelor’s degree in Accounting, Finance, Business Administration, or related field, or equivalent experience
Experience in billing support, contract administration, finance coordination, sales operations, office administration, or similar administrative work
Strong attention to detail and ability to work accurately with pricing, contract terms, and billing information
Proficiency in Microsoft Excel and comfort working across multiple systems and trackers
Strong organizational skills and ability to manage multiple deadlines and follow-up items
Ability to communicate clearly across departments and work through process issues collaboratively

Nice To Haves

Experience supporting recurring revenue, managed services, SaaS, or contract-based billing models
Experience in a technology, software, or professional services environment
Familiarity with contract renewals, pricing escalators, and billing setup processes
Experience creating or maintaining SOPs, internal documentation, or wiki-based process guides
Exposure to ERP, CRM, PSA, or financial systems

Responsibilities

Review executed customer agreements and summarize billing-relevant terms
Translate sold contracts into clear setup instructions for billing and invoicing
Maintain records of pricing, billing cadence, renewal dates, notice periods, escalators, and customer-specific terms
Coordinate handoff of sold business from sales to finance and operational teams
Track contract renewals, expiration dates, and pricing increase timelines
Support invoice setup by validating billable items, contract terms, and supporting documentation
Work with sales, operations, and finance to resolve discrepancies related to contract setup, usage counts, or billable components
Help maintain documentation and internal process guides for recurring billing and revenue administration workflows
Assist with reporting related to upcoming renewals, contract changes, and revenue administration activity
Escalate non-standard pricing, unclear contract language, or unusual billing arrangements for review
Support efforts to improve consistency, controls, and visibility across revenue-related processes
Support CFO on the calculations for Sales Commissions for salespeople
Assist in various other HR, and office admin tasks as needed.