REVENUE ADMINISTRATOR II - SES - 73001459

State of Florida • Tallahassee, FL

1d • Onsite

About The Position

This is a Revenue Administrator II - SES in the General Tax Administration Program, Taxpayer Services Process, Spanish Unit. The incumbent follows and holds employees accountable to the Department's Standards of Conduct, models ethical behavior, and demonstrates the Department's mission, vision, and values. The incumbent manages the workload and employee schedules to meet service level expectations, performs administrative tasks, conducts coaching, recognizes and develops staff, monitors quality assurance, analyzes performance, and recommends process improvement.

Requirements

• Currently employed with the Florida Department of Revenue, General Tax Administration Program.
• Two years of experience as a team lead or manager, or performing related duties such as coaching, mentoring, and coordinating assignments.
• Experience working in a billing or collections process.
• Experience navigating and interpreting account information in the System for Unified Taxation (SUNTAX).

Nice To Haves

• Bilingual candidates that are able to both speak and write English and Spanish fluently.

Responsibilities

• Manages the workload and employee schedules to meet service level expectations.
• Performs administrative tasks.
• Conducts coaching.
• Recognizes and develops staff.
• Monitors quality assurance.
• Analyzes performance.
• Recommends process improvement.

Benefits

• career training
• tuition waivers
• paid vacations
• insurance
• retirement programs
• health insurance
• life insurance
• paid sick and personal leave
• paid parental leave
• 10 paid holidays annually
• retirement savings
• vision and dental insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed