Return to Ready Specialist, Heavy Rents

Western States Careers • Meridian, ID

2d

About The Position

The Return to Ready Specialist, Heavy Rents, inspects, diagnoses, maintains, and repairs Caterpillar rental equipment and allied brands to support efficient fleet readiness and safety. The position documents equipment damage, coordinates inspection findings and major repairs with fleet maintenance staff, and helps maintain rental fleet and yard organization. It also supports customer and teammate needs, participates in continued training, and may provide operator training as needed. This role is designated as safety-sensitive.

Requirements

• High school diploma or GED required.
• At least four years of industry experience, such as rental fleet, mobile, or allied equipment experience.
• Valid driver’s license and acceptable driving record.
• Appropriate technician-level tooling.
• Ability to speak, read, comprehend, and write in English.
• Ability to navigate Microsoft products.
• Experience with specialty tooling.
• Ability to obtain job-related certifications for specialty equipment, including forklifts, rigging, and overhead cranes.
• Knowledge of Service Information Systems, Vision Link, AX, and division-specific applications.
• Ability to develop and maintain effective working relationships with teammates and clients.
• Consistent attendance and ability to work overtime and travel as needed.
• Ability to stand for long periods and to walk, sit, climb stairs repetitively, reach (including above shoulder level), bend repetitively, stoop, push, pull, lean, and twist.
• Ability to lift up to 45 pounds.
• Commitment to Western States’ purpose, vision, values, and safety standards.

Nice To Haves

• Associate degree in diesel technology or trade school diploma.

Responsibilities

• Perform TA-1 inspections to identify needed repairs and damage; document findings with photographs and written descriptions using the Cat Inspection Tool.
• Communicate inspection results with the Fleet Maintenance Advisor and Fleet Maintenance Manager to help close rental agreements and coordinate repairs.
• Assist with Check Out inspections, CTS track inspections, and PM1s as needed.
• Identify and repair operational and safety issues on construction and support equipment according to provided checklists.
• Operate, repair, and service Caterpillar rental equipment and allied brands.
• Troubleshoot and perform minor repairs on emission systems, GPS issues, and engine, powertrain, electrical, and hydraulic systems; collaborate with the SITECH team on GPS issues and system setup and calibration.
• Communicate major repair needs to the Heavy Rents Fleet Maintenance Advisor for scheduling with the Heavy Rents team or Service Department.
• Maintain rental fleet equipment and assist with yard organization.
• Provide operator training as needed.
• Participate in continued education and training initiatives.
• Use service resources, including Service Information System, Vision Link, and AX, to troubleshoot technical issues, identify and order parts, and complete required tasks within technician-level abilities and WSECO printed procedures.
• Address inquiries promptly and in a friendly manner to meet or exceed internal and external client expectations.
• Promote safety, follow applicable safety policies and PPE expectations, and use stop work authority.
• Perform other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED