Return to Ready Specialist, Heavy Rents

Western States Equipment•Meridian, ID

About The Position

The Return to Ready Specialist, Heavy Rents, inspects, diagnoses, maintains, and repairs Caterpillar rental equipment and allied brands to return fleet assets to ready status safely and efficiently. The position documents inspection findings, coordinates repairs with fleet maintenance personnel, supports yard organization, and provides operator training as needed. The role also uses service resources and technical tools to troubleshoot equipment and support clients and teammates. This position is designated as safety-sensitive.

Requirements

  • High school diploma or General Education Degree (GED) required.
  • Minimum of four years of industry experience, such as rental fleet, mobile, or allied equipment experience.
  • Valid driver’s license and acceptable driving record.
  • Appropriate technician-level tooling.
  • Ability to communicate in English by speaking, reading, comprehending, and writing.
  • Ability to navigate Microsoft products.
  • Experience with specialty tooling.
  • Ability to obtain job-related certifications for specialty equipment, including forklifts, rigging, and overhead cranes.
  • Knowledge of Service Information Systems, Vision Link, AX, and division-specific applications.
  • Ability to develop and maintain effective working relationships with teammates and clients.
  • Consistent attendance and ability to work overtime and travel as needed.
  • Ability to work within and promote Western States’ purpose, vision, and values.
  • Ability to stand for long periods and to walk, sit, repeatedly climb stairs, reach (including above shoulder level), bend, stoop, push, pull, lean, and twist.
  • Ability to lift up to 45 pounds.

Nice To Haves

  • Associate degree in diesel technology or a trade school diploma.

Responsibilities

  • Perform TA-1 inspections to identify repairs and damage, documenting findings with photographs and written descriptions in the Cat Inspection Tool.
  • Communicate inspection findings with the Fleet Maintenance Advisor and Fleet Maintenance Manager to expedite rental agreement closure and coordinate repairs.
  • Assist with Check Out inspections, CTS (Track Inspections), and PM1s as needed.
  • Identify and repair operational and safety issues on construction and support equipment according to provided checklists.
  • Operate, repair, and service Caterpillar rental equipment and allied brands.
  • Troubleshoot and perform minor repairs on emission systems, GPS issues, engines, powertrains, electrical systems, and hydraulic systems.
  • Set up and calibrate GPS systems in collaboration with the SITECH team.
  • Communicate major repair needs to the Heavy Rents Fleet Maintenance Advisor for scheduling with the Heavy Rents team or Service Department.
  • Maintain the rental fleet and assist with yard organization.
  • Provide operator training as needed.
  • Participate in continued education and training initiatives.
  • Use Service Information System, Vision Link, AX, and other service resources to troubleshoot technical issues, identify and order parts, and complete required tasks within technician-level abilities and according to company procedures.
  • Respond to inquiries promptly and courteously to support internal and external client expectations.
  • Follow applicable safety policies, procedures, standards, and PPE expectations, and use stop work authority where appropriate.
  • Perform other duties as assigned.
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