Return Equipment Processor

Omni Fiber LLC • Mansfield, OH

7d

About The Position

As a Return Equipment Processor, you will receive, inspect, scan, clean, track, and prepare returned customer equipment for redeployment. The role helps maintain accurate inventory, reduce equipment backlog, and ensure reusable equipment is ready to return to the field.

This position involves processing equipment such as routers, ONUs, power supplies, ATAs, and cords. You will document damage and inventory discrepancies, update equipment records in designated systems, clean and package reusable devices, and maintain daily processing records while working toward production goals.

Requirements

• Strong attention to detail and organizational skills.
• Comfort using computers, barcode scanners, and multiple software systems.
• Experience with Microsoft Excel and data entry.
• Ability to follow established procedures and work independently or with a team.
• Excellent attendance and punctuality, with a commitment to arriving on time and prepared for work.
• Good communication skills and ability to keep supervisors informed of issues or delays.
• Ability to lift 40+ lbs.
• Able to work 40 hours a week.

Nice To Haves

• Familiarity with Microsoft SharePoint, or willingness to learn.

Responsibilities

• Unbox, inspect, and sort returned equipment, including routers, ONUs, power supplies, ATAs, and cords.
• Identify and separate damaged, defective, or decommissioned equipment.
• Document equipment damage, missing components, and inventory discrepancies.
• Organize equipment by type and processing status.
• Scan equipment serial numbers, remove returned devices from customer accounts, and update inventory statuses using designated systems.
• Verify equipment information and identify system errors or inventory exceptions.
• Clean returned equipment by removing dirt, dust, and debris.
• Label, securely repackage, and stage reusable equipment for redeployment.
• Perform equipment functionality testing as required.
• Use Microsoft Excel, SharePoint, and inventory systems to maintain accurate daily processing records.
• Track equipment received, scanned, processed, packaged, and staged for redeployment.
• Assist with inventory counts and reconciliation.
• Meet established daily and weekly production goals while maintaining accuracy.
• Communicate equipment issues, processing delays, and supply needs to management.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed